Looking for a job

Taylor Bigwood

@taylorbigwood

I improve rehabilitation operations, clinical performance, and patient-centered care across skilled nursing and home health settings.

United States

Message

What I'm looking for

I'm looking to lead healthcare or rehabilitation operations where I can streamline workflows, develop teams, strengthen compliance, and improve clinical performance and patient-centered care.

I've led rehabilitation operations at HealthPro Heritage, improving net revenue margin from -500% to 15–28% for 21 consecutive months and raising department productivity from below 30% to above 80%.

I manage multi-facility operations, QAPI initiatives, RAC audits, EMR transitions, insurance authorizations, and staff development while continuing to provide home health occupational therapy care.

Experience

Work history, roles, and key accomplishments

Current

Occupational Therapist – Home Health Division

Current

HealthPro Heritage

Aug 2024 - Present (2 years 1 month)

Assisted rehab director with supervisory visits and training new therapists. Provided home health occupational therapy evaluations and treatment per regulatory guidelines.

Home Health Occupational Therapy Patient Care Training Regulatory Compliance

Current

Senior Rehab Director

Current

HealthPro Heritage

Jan 2022 - Present (4 years 8 months)

Served as primary assisting rehab director and subject matter expert to Regional Vice President. Surpassed KPI objectives monthly and quarterly while improving net revenue margin from -500% to 15-28% for 21 months consecutively.

Rehabilitation KPI Management Revenue Optimization Electronic Medical Records QAPI RAC Audit CMS Regulations Corporate Trainer Program Development Contract Management

Current

PRN SNF Occupational Therapist

Current

Apple Rehab

Jan 2022 - Present (4 years 8 months)

Provided occupational therapy services in a skilled nursing facility on a PRN basis.

Occupational Therapy Skilled Nursing

Rehab Director

Preferred Therapy Solutions

Sep 2020 - Dec 2021 (1 year 3 months)

Managed the rehab department in two skilled nursing facilities simultaneously during the COVID-19 pandemic while adhering to changing CDC guidelines. Developed knowledge of Medicare regulations, billing, and insurance practices.

Rehabilitation Medicare Guidelines Billing Insurance Staff Management Productivity Management QAPI Utilization Review Discharge Planning

Guest Lecturer

Springfield College

Jun 2021 - Jun 2021 (0 months)

Lectured occupational therapy graduate program on Medicare, Medicaid, PDPM, and other reimbursement sources for therapy services.

Medicare Medicaid PDPM Knowledge Reimbursement Occupational Therapy Education

Occupational Therapist

CareOne at Weymouth

Mar 2018 - Sep 2020 (2 years 6 months)

Evaluated and determined functional level of patients within a skilled nursing facility on short-term and long-term care units. Treated patients through their plan of care and completed home evaluations, discharges, and recommendations for safe return to home or long-term care.

Occupational Therapy Skilled Nursing Patient Evaluation In Home Assessment Discharge Planning Student supervision

Education

Degrees, certifications, and relevant coursework

Suffolk University

Master of Healthcare Administration, Healthcare Administration

Activities and societies: The National Society of Leadership and Success; Capstone Project Alumni Panel

Pursued a Master of Healthcare Administration, with involvement in the National Society of Leadership and Success and the Capstone Project Alumni Panel.

Springfield College

Master of Science, Occupational Therapy

Grade: Cum Laude

Activities and societies: Minors in Rehabilitation & Disability Studies and Psychology

Earned a Master of Science in Occupational Therapy and a Bachelor of Science in Health Science/Occupational Therapy, graduating Cum Laude with minors in Rehabilitation & Disability Studies and Psychology.

Springfield College

Bachelor of Science, Health Science/Occupational Therapy

Grade: Cum Laude

Activities and societies: Minors in Rehabilitation & Disability Studies and Psychology

Earned a Bachelor of Science in Health Science/Occupational Therapy, graduating Cum Laude with minors in Rehabilitation & Disability Studies and Psychology.