jamol young
@jamolyoung
Detail-oriented production and customer service professional with strong technical skills.
United StatesWhat I'm looking for
I am a hardworking production and customer service professional with over 5 years of experience operating production equipment, supporting customers, and managing collections. I consistently meet targets in high-volume environments, follow SOPs and safety protocols, and collaborate effectively with teams to maintain quality and efficiency.
My hands-on experience includes optical lab work—cutting, edging, polishing lenses and performing minor frame repairs—plus cash handling, price analysis, CRM use, and 10-key/data entry. I bring strong communication, problem-solving, and time-management skills, and I seek opportunities to contribute practical skills and reliable performance to a dynamic team.
Experience
Work history, roles, and key accomplishments
Optical Sale Associate - Lab Tech
EyeMart
Mar 2025 - Present (7 months)
Assisted customers with eyewear sales and processed orders while operating and repairing optical lab equipment to cut, edge, and polish lenses meeting prescription specifications. Maintained inventory, completed markdowns, and delivered high-volume customer service to meet store targets.
Production Worker
Heart of Texas Goodwill Industries
Apr 2022 - Sep 2024 (2 years 5 months)
Processed and distributed donations for retail displays, operated and maintained production equipment, and followed SOPs to ensure product quality while meeting daily production goals and safety standards. Collaborated with team members and handled cash and price analysis tasks.
Customer Service Representative
Employment Solutions
Nov 2021 - Apr 2022 (5 months)
Provided high-volume customer support addressing member benefits inquiries, resolved complex issues by identifying root causes, and consistently met performance metrics for response time and resolution. Built rapport through empathy and active listening.
Education
Degrees, certifications, and relevant coursework
Jonesboro-Hodge High School
High School Diploma, General High School Studies
High School Diploma awarded in June 2012 from Jonesboro-Hodge High School.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Interested in hiring jamol?
You can contact jamol and 90k+ other talented remote workers on Himalayas.
Message jamolFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
