At Sunrun, I manage 150–300 concurrent residential solar projects from initial contract through permitting, engineering, installation, utility processes, and completion.
I coordinate Sales, Operations, Permitting, Engineering, Scheduling, Installation, Utility, and Customer Success teams to keep milestones aligned, resolve escalations, remove roadblocks, and protect the customer experience. I track NPS, SLA compliance, installation timelines, backlog health, and project performance while delivering executive-ready updates and improving workflows.
I also mentor and onboard teammates, facilitate operational meetings, and use Salesforce, Excel, and internal systems to maintain clear project documentation and accountability across complex portfolios.
