Open to opportunities

Jamie-Leigh Ahrense

@jamie-leighahrense

I keep rehabilitation, healthcare, and front-desk operations organised through reliable administration and patient support.

South Africa

Message

What I'm looking for

I'm looking for an administrative, front-of-house, medical secretary, or personal assistant role where I can keep operations organised, support clients and teams, manage confidential information, and contribute through reliable communication and administration.

I'm currently the Administrative Manager, Personal Assistant, and Medical Secretary at Oasis Recovery Centre, supporting a rehabilitation centre's clinical operations since May 2023.

I handle confidential medical and doctor reports, patient admissions and discharges, appointment booking, Zoom scheduling, transport logistics, spreadsheets, files, petty cash, queries, and communication with doctors, psychiatrists, and dieticians. I also manage the Clinical Director's schedule and personal documentation.

Before Oasis, I managed the front desk, administration, and financial administration for the physiotherapist, biokineticist, and sports clinic departments at Plett Sports Clinic / CrossFit Plett. My work included client liaison, invoicing, banking, reconciliations, month-end processes, stock ordering, complaints, and data compilation.

I've also worked in administration, reception, personal assistance, housekeeping, events, and tour transport. I'm known for staying calm under pressure, communicating well with clients and teams, and keeping work neat, accurate, and organised.

Experience

Work history, roles, and key accomplishments

Current

Administrative Manager

Current

Oasis Recovery Centre

May 2023 - Present (3 years 3 months)

Handles all administrative duties, including answering phones, taking minutes of confidential meetings, creating posters for events, and managing emails. Also serves as Personal Assistant to the Clinical Director and Medical Secretary, handling medical reports and patient documentation.

Administration Medical Secretary Personal Assistant Confidentiality Spreadsheets Scheduling Customer Service

Front Desk Manager

Plett Sports Clinic

Nov 2018 - Apr 2023 (4 years 5 months)

Managed front desk and administrative duties for three departments, including booking appointments, client liaison, invoicing, financials, and banking. Oversaw month-end reconciliation, stock ordering, and data compilation.

Administration Invoicing Financial Reconciliations Client Liaison Booking Stock Management Data Compilation