jamia hudson

Managed the posting of undistributed payments, ensuring accuracy and proper allocation across various physician practices. Investigated and resolved missing payment incidents, maintaining financial integrity for healthcare providers.

Operated a delivery vehicle, adhering to safety protocols and utilizing routing technology. Conducted loading and unloading of packages, ensuring timely delivery while handling parcels up to 50 lbs.

Adhered to safety protocols while operating a delivery vehicle and managing package loading and unloading. Ensured timely and accurate deliveries while maintaining a customer-centric approach.

Managed high volume inbound calls to guide employees through health insurance enrollment processes, providing support for password resets and account access issues.

Managed the billing process, ensuring accurate insurance verification and timely submission of electronic claims. Investigated claim denials and addressed patient inquiries regarding billing issues.

Posted payments to patient accounts, interpreting EOBs to identify discrepancies. Resolved insurance claim denials through consistent follow-up with insurance companies and patients.

Coordinated with physicians' offices to secure necessary documentation for diabetic supplies. Maintained and updated patient charts using electronic medical record systems.

Managed insurance eligibility inquiries and processed customer payments. Conducted reconciliations of electronic bank statements and updated patient information.

Managed the initial claims intake process, providing guidance on various claim types and ensuring accurate documentation for each claim.

Managed patient inquiries related to billing and payments, maintaining accurate patient demographic and insurance records. Processed medical claims specific to nephrology.

Provided customer support via telephone, addressing inquiries and processing orders while conducting health insurance verification for Medicare and Medicaid.

Ensured accurate processing of packages and conducted inspections to confirm compliance with packing specifications while managing hazardous materials.

Resolved customer inquiries and issues, managing communications and billing inquiries while documenting all interactions.

Processed and loaded packages using scanning technology, ensuring accurate transfers and adherence to delivery schedules.

Completed an Associate in Health Science, gaining foundational knowledge in medical billing, patient care, and healthcare administration. The program emphasized practical skills in medical terminology, insurance verification, and electronic medical records management.