James S
@jamess
Analytics & AI Executive with 20+ years of experience scaling global capability hubs, driving enterprise AI strategy, and leading 70+ member teams.
United StatesWhat I'm looking for
At TEKsystems, I lead AI strategy and operational transformation for a national PMI operations division, delivering 20%+ throughput improvement through human-AI workflow redesign and an agentic contact-center solution. I also established AI readiness, governance, and data modernization roadmaps with executive leadership.
Previously at OneMain Financial and Vanguard, I drove $1B+ in growth impact, launched Vanguard’s centralized retail analytics platform to achieve 10× adoption, and led a 70+ person analytics organization delivering $41M in annual business value through AWS migration and data modernization.
Experience
Work history, roles, and key accomplishments
Senior advisor to a Private Mortgage Insurance executive team, leading AI strategy and operational transformation. Delivered 20%+ throughput improvement across operations and architected a scalable AWS Redshift and Power BI platform.
Executive leader of a product and business optimization analytics organization, responsible for driving investment strategy and portfolio-wide growth. Stewarded $1B+ in growth impact through analytics-driven investment prioritization frameworks.
Partnered with senior executives to deliver enterprise BI and AI solutions embedded into operations. Led the design and launch of Vanguard's first centralized retail analytics platform, resulting in a 10x increase in adoption.
Built and led a 70+ person multi-disciplinary organization responsible for analytics strategy and execution. Owned a $30M analytics maturity roadmap that delivered $41M in annual business value through AWS migration and data modernization.
Senior Manager of Data Analytics, NA Field Operations
Jan 2016 - Dec 2017 (1 year 11 months)
Architected and executed a strategic vision to scale the analytics function, transforming the sales organization into a data-driven culture. Managed the full analytic lifecycle from data requirements to reporting and analytics.
Senior Manager of Data Analytics, Corporate Strategy
Jan 2014 - Dec 2016 (2 years 11 months)
Engineered a sophisticated data integration model that supported a $60B combined portfolio and improved quote-to-bind and renewal rates.
Managed customer and channel analytics, leveraging data to drive business decisions.
Senior Business Analyst, Product Management
21st Century Insurance
Jan 2009 - Dec 2010 (1 year 11 months)
Senior business analyst supporting product management initiatives.
Senior Business Analyst, Operations
21st Century Insurance
Jan 2007 - Dec 2009 (2 years 11 months)
Senior business analyst supporting operations.
Business Analyst, Marketing Analytics
MBNA America
Jan 2002 - Dec 2007 (5 years 11 months)
Business analyst focused on marketing analytics.
Education
Degrees, certifications, and relevant coursework
Coursera
Training, Machine Learning
Training in SAS: The Power of Machine Learning from Coursera.
Stanford University
Training, Machine Learning
Training in Machine Learning from Stanford University via Coursera.
Salisbury University
Master's Degree, Business Administration
Master's Degree in Business Administration from Salisbury University.
Towson University
Bachelor's Degree, Business Administration
Bachelor's Degree in Business Administration from Towson University.
Johns Hopkins University
Certification, Machine Learning
Certification in Practical Machine Learning from Johns Hopkins University via Coursera.
LinkedIn Learning
Certification, Artificial Intelligence
Certification in Agentic Artificial Intelligence: Harnessing AI Agents to Reinvent Business, Work & Life from LinkedIn Learning.
LinkedIn Learning
Certification, Artificial Intelligence
Certification in Artificial Intelligence and Business Strategy from LinkedIn Learning.
LinkedIn Learning
Certification, Generative AI
Certification in What is Generative AI from LinkedIn Learning.
edX
Training, Machine Learning
Training in Machine Learning for Data Science & Analytics from edX.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
Skills
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