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James Pritchett

@jamespritchett

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Enterprise program manager driving IT strategy, cloud migrations, and Agile delivery.

United States

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What I'm looking for

I seek senior program or PMO roles where I can lead cross-functional teams, drive IT strategy, improve delivery with Agile/Lean, manage vendor relationships, and deliver secure, cost-effective cloud and infrastructure transformations.

I am an enterprise program and portfolio manager specializing in IT strategy, PMO leadership, cloud migrations, cybersecurity initiatives, and Agile delivery. I have led large-scale data center and cloud migrations, managed multimillion-dollar budgets, negotiated vendor contracts, and delivered cross-functional programs on time and within budget.

I collaborate closely with business and technical stakeholders to define KPIs, perform cost-benefit analysis, and improve delivery through Lean and Scrum practices. I have served as a trusted lead across industries including aviation, healthcare, telecom, and finance, coaching teams and driving measurable improvements in security, disaster recovery, and operational efficiency.

Experience

Work history, roles, and key accomplishments

Sr. Technical Delivery Manager

Ecco Select

Jan 2024 - Jan 2025 (1 year)

Led end-to-end delivery of complex platform and data center migration projects, delivering multiple concurrent initiatives on time and within budget and negotiating vendor contracts that saved $250K annually.

Project Delivery Data Migration Vendor Management Disaster Recovery Stakeholder Management Scrum Budget Management

Sr. Project Manager

BravoTECH Staffing

Jan 2023 - Jan 2024 (1 year)

Coordinated Agile CRM delivery teams and PMO functions for GuideStone Financial, improving sprint planning and KPI-driven delivery for CRM, sales, and marketing teams.

Scrum Backlog Grooming KPIs Stakeholder Management Mentorship

Sr. Program Manager

Seneca Resources

Jan 2023 - Dec 2023 (11 months)

Served as Epic Owner for Southwest Airlines cybersecurity initiatives, administering a $3.6M budget and leading teams to improve endpoint security, certificate management, and data encryption.

Cybersecurity Management Budget Management Endpoint Security Encryption Scrum

Program Manager

ManpowerGroup Solutions

Jan 2021 - Jan 2023 (2 years)

Managed Avaya program delivery for healthcare clients (CVS, Aetna), optimizing KPIs, vendor relationships, and disaster recovery and cloud service implementations to maximize ROI.

Program Management Vendor Management KPIs Disaster Recovery Cloud Services Cost Benefit Analysis

Program Manager

Digital Intelligence Systems, LLC

Jan 2019 - Jan 2021 (2 years)

Managed network services delivery for Alcon, coordinating data center and remote site migrations across 130+ locations and ensuring timely cloud and SD-WAN implementations during a corporate separation.

Data Migration SD WAN Cloud Services Network Implementations Disaster Recovery Planning Program Coordination

Network Delivery Team Lead

American Airlines

Jan 2016 - Jan 2019 (3 years)

Led network delivery teams and Agile adoption, coordinating WAN/LAN transformations with partners (AT&T, Verizon) and managing project finances and multi-million-dollar contract negotiations for infrastructure upgrades.

Network Delivery Agile Scrum Contract Negotiation Team Leadership

Senior Technology Program Manager

Think Finance

Jan 2014 - Jan 2016 (2 years)

Built and grew an IT PMO from 2 to 12, driving app development and in-house cloud service initiatives while managing resource pools and performing cost-benefit analyses for key projects.

PMO App Development Resource Management Cost Benefit Analysis Stakeholder Management Process Improvement

Program Manager

HealthSparQ

Jan 2013 - Jan 2014 (1 year)

Led client technology implementations and SaaS onboarding, supporting 42 clients to adopt a search engine for BCBS document lookups and guiding multiple delivery teams in Scrum practices.

SaaS Implementation Onboarding Agile Ceremonies

Senior Technology Program Manager

FTS International

Jan 2010 - Jan 2013 (3 years)

Led program teams for logistics software development, introducing Lean processes that reduced driver wait times by 15% and overseeing deployments using Java, SQL, .NET and related technologies.

Program Management Java SQL .NET Requirements Management Risk Mitigation