Open to opportunities

James johnson

@jamesjohnson4

Message

Customer-focused HVAC installer with strong remote service and scheduling skills.

United States

Message

What I'm looking for

I’m looking for a remote customer service, support, scheduling, dispatch, sales, or administrative role where I can communicate clearly, solve problems fast, and deliver a consistently professional customer experience.

I’m a reliable, customer-focused professional with experience across HVAC installation, security operations, and high-traffic customer service. I communicate clearly, work independently, and adapt quickly to new systems—while staying focused on safety and customer satisfaction.

In my recent roles, I’ve installed and configured HVAC systems, coordinated multiple responsibilities in fast-paced environments, and provided solutions that improved customer confidence. I also supported membership sales, resolved concerns professionally, and handled incident response with de-escalation, strengthening my conflict resolution and problem-solving approach.

Experience

Work history, roles, and key accomplishments

Current

HVAC Installer

Current

Precision Air Solutions

May 2025 - Present (1 year 1 month)

Installed and configured HVAC systems while maintaining safety standards and high customer satisfaction. Communicated project timelines and system operation to customers and completed jobs efficiently with positive feedback.

HVAC Installation System Configuration Safety Compliance Customer Communications Time Management Independent work Problem Solving

Team Member

Planet Fitness

Oct 2024 - Apr 2025 (6 months)

Provided customer support in a high-traffic gym environment and welcomed members. Assisted with membership sales, enrolling more than 30 new members, and helped resolve customer concerns while maintaining a safe, professional atmosphere.

Customer Service Membership Sales Conflict Resolution Scheduling Support Customer Retention Time Management Team Collaboration

Security Guard

Kings Island

Feb 2024 - Oct 2024 (8 months)

Monitored park safety and security operations, conducting bag checks and enforcing safety policies. Responded to incidents professionally, supported crowd management during peak attendance, and helped de-escalate conflicts.

Security Operations Incident Response Crowd Management Bag Checks De escalation Professional communication