Looking for a job

James Hamlyn

@jameshamlyn

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I am a product manager based in Cape Town.

South Africa

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What I'm looking for

I’m looking for a company that has strong strategic leadership, a focused mission, and gives the freedom and trust to the team determine how they get there. I want a role that focuses on impactful business problems, working to uncover the best solutions and then collaborating with teams to implement them.

Over the 10 years of my professional experience, I’ve honed my skills in identifying user needs, formulating effective human-centered strategies, developing compelling value propositions, and distilling a large amount of information into actionable next steps.

I have an innate curiosity that fuels my strategic and creative thinking. In order to strengthen my commercial and investment expertise I completed an 18-month online MBA program and I’m currently completing a Financial Modelling and Analysis course.

Experience

Current

Customer Experience Lead

Current

Transnova

Jan 2023 - Present (1 year 4 months)

Responsible for defining the CX strategy and building the operating model for a new B2B SaaS product for transporters; Blupath.

Strategy B2B Experience Go To Market Product Strategy Customer Experience Strategy

Innovation & Insight Lead

Lacuna

Feb 2017 - Jan 2020 (2 years 11 months)

I led projects for international and local clients to identify new areas of opportunity based on consumer insights, trends, technology and business strategy. I conducted research in foreign markets for both local and international clients.

Market Trends Market Research Business Strategy Project Management Trend Analysis

Product Manager

FlexClub

Feb 2020 - Dec 2022 (2 years 10 months)

I managed the product development process of the initial marketplace and sign up journey for the launch of consumer vehicle subscriptions. I then focused on improving the experience of paying member and reducing financial risk to the company.

Product Management Product Market Fit Product Strategy Payments Customer Experience Strategy