James Green
@jamesgreen2
Operations and learning & development leader at Nine Lives Vietnam, where I co-founded a beverage brand and built its operating processes.
VietnamWhat I'm looking for
At Nine Lives Vietnam, I co-founded an independent beverage brand and managed its path from concept through product development, supplier selection, production, and commercial launch. I created CRM workflows, operating processes, and standard procedures to support consistency and scalability.
At Wall Street English, I led the Centre of Teaching team and developed trainers through mentoring, observations, and structured feedback. I redesigned scheduling processes using learner and operational data, reducing operating costs by 20% while increasing average class utilisation by 30%.
Across education and beverage businesses, I’ve worked on training, operations, product development, and commercial relationships. I’m currently exploring opportunities combining operations, learning and development, and leadership in organisations that value collaboration, continuous improvement, and meaningful impact.
Experience
Work history, roles, and key accomplishments
-Co-founded and launched an independent beverage brand, managing the business from concept through product development, supplier selection, production and commercial launch.
-Designed and implemented CRM workflows, operational processes and standard operating procedures to improve efficiency, consistency and scalability.
-Created structured onboarding resources and training materials for new sales
-Led, coached and developed a team of English trainers through mentoring, classroom observations, structured feedback and quarterly performance reviews.
-Designed and delivered onboarding programmes and continuous professional development for new teachers, supporting capability development and consistent teaching standards.
-Conducted English capability assessments, learner progress reviews and pe
-Create and serve drinks at pop up events.
-Curate local ingredients to compliment our spirits in cocktails.
-Manage the bar from concept to full set up for pop up events.
-Manage a group of staff at events to ensure the best service was given.
-Train staff before events and ensure quality is kept above standard through the whole event.
Worked as Bartender at TNR saigon.
Worked as English Language Teacher at Wall Street English.
Worked as Co-Founder at JTC corporation .
ESL Teacher
Universal Education Centre
Apr 2018 - Nov 2020 (2 years 7 months)
Worked as ESL Teacher at Universal Education Centre.
Bartender
Plus 5 Restaurant
Oct 2017 - Dec 2017 (2 months)
Worked as Bartender at Plus 5 Restaurant .
Worked as Packer/ Box Machine Operator at Abbotsleigh Citrus.
Bartender / Waiter / Event host
The Pier Port Melbourne
Jan 2017 - Apr 2017 (3 months)
Worked as Bartender / Waiter / Event host at The Pier Port Melbourne.
Worked as Bartender at Tiger Tiger.
Worked as Customer Service Assistant at Sainsbury's.
• Worked as part of the Development team to improve the mobile app via testing and feedback to developers using JIRA project management Software.
• Researched competitors and the market leaders then presented the information to the CEO
• Researched possible collaboration opportunities with other companies, events and venues
• Engaged with further developments of the company and made relevant sugge
Worked as Sales Advisor at Comet.
Education
Degrees, certifications, and relevant coursework
HP LIFE
Critical Thinking in the AI Era
Jul 2026
HP LIFE
Agile Project Management
Jul 2026
Google Digital Garage
The Fundamentals of Digital Marketing
Oct 2022
Australian International College of Language (AICOL)
Certificate IV in TESOL
Mar 2018
Leeds Beckett University
Bachelor’s Degree, Business and Management
2013 - 2016
Chartered Management Institute
CMI level 5 certificate in Professional Consulting (QCF)
Jul 2016
Leeds Beckett University
Introduction to Enterprise Skills Certificate
2015
The Broxbourne School
2011 - 2013
A Levels- Business Studies, Economics
AS levels- Maths
The Duke of Edinburgh's Award
Bronze award
Jun 2011
Tech stack
Software and tools used professionally
Availability
Location
VietnamAuthorized to work in
Salary expectations
Social media
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