I've guided Medicare, ACA, life, and health insurance prospects through complex coverage decisions at Bloom Insurance and Symmetry Financial, using education-first conversations, needs assessment, and disciplined follow-up.
My sales work covers the full cycle: prospecting, discovery, tailored proposals, objection handling, negotiation, signed agreements, and CRM-based pipeline management. I make complex choices understandable for skeptical prospects while working within compliance requirements.
As owner-operator of James Dean Hair, I built a recurring client book and managed pricing, scheduling, vendors, hiring, staff training, and daily operations. I also trained teams on consultations, communication, service standards, and relationship management.
At Lotus Growth Solutions, I support AI implementation and workflow automation, translating business needs into practical systems, repeatable operating workflows, and client-facing process improvements.

