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@malikaheunice
Versatile insurance professional with expertise in Medicare and sales.
I am a versatile and licensed insurance professional with over four years of progressive experience in various insurance sectors, including Medicare, health, life, property & casualty, and supplemental lines. My journey has been marked by proven success in high-volume call centers, community-based advising, and agency environments. I excel in needs-based sales, compliance, and policy servicing, ensuring that clients receive the best possible support and guidance.
Currently, I work as a Retiree Benefits Advisor at Alight Solutions, where I guide retirees through Medicare enrollment, providing tailored plan comparisons and regulatory guidance. My previous roles have equipped me with the skills to build trusted client relationships and exceed performance benchmarks. As the founder and CEO of Manerush, I lead a logistics-enabled beauty supply platform, showcasing my entrepreneurial spirit and leadership capabilities in tech-driven environments.
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Work history, roles, and key accomplishments
Robert Half
May 2025 - Present (6 months)
Supported administrative operations for various client sites on a project basis.
Manerush
Mar 2025 - Present (8 months)
Founded a logistics-enabled beauty supply platform connecting local retailers and consumers. Led fundraising, vendor partnerships, and tech development strategy.
Alight Solutions
Jul 2024 - Present (1 year 4 months)
Guided retirees through Medicare enrollment, offering tailored plan comparisons and regulatory guidance. Delivered exceptional post-enrollment support, ensuring high client satisfaction.
Donigan Agency
Oct 2023 - Mar 2024 (5 months)
Quoted, sold, and serviced personal lines insurance policies with a focus on customer retention. Assisted with claims support and maintained a strong book of renewals.
State Farm
Jan 2023 - Aug 2023 (7 months)
Provided auto, renters, and homeowners insurance coverage through consultative sales. Built trusted client relationships and exceeded performance benchmarks.
Asurion
Jul 2022 - Jan 2023 (6 months)
Provided warranty plan sales and mobile tech support in a high-volume environment.
SelectQuote
Mar 2022 - Jun 2022 (3 months)
Matched clients nationwide with health and life insurance carriers via inbound sales. Exceeded KPIs in a fast-paced, quota-driven environment.
Teleperformance
Nov 2021 - Feb 2022 (3 months)
Supported Medicare Advantage and Prescription Drug Plan enrollments during Annual Enrollment Period. Ensured CMS compliance and provided policy education.
Humana
Feb 2021 - Oct 2021 (8 months)
Delivered Medicare seminars and enrolled clients in Advantage and Medigap plans. Represented Humana in community-based outreach events.
Degrees, certifications, and relevant coursework
Associate of Arts, Business Administration
Completed an Associate of Arts degree focusing on Business Administration. This program provided a foundational understanding of business principles and practices.
Software and tools used professionally
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