Jamal Kahil
@jamalkahil
I lead enterprise IT operations, vendor governance, and critical system modernization.
CanadaWhat I'm looking for
I've led enterprise IT operations, vendor governance, and critical customer platforms across VBN, MTN Group, Zain Nigeria, Alfa, and Bell Canada. I translate complex technology needs into practical business solutions for executive stakeholders.
At Zain Nigeria, I led a 143-person IT operations organization and maintained 99.9% uptime for business-critical networks under a managed-services framework. At MTN, I governed CRM, billing, and content platforms, audited vendor SLAs, reduced software waste, and supported system upgrades.
I've also led billing-system selection and deployments with zero data loss, guided migration planning for 1.7 million active accounts, and provided security oversight for telecom fraud systems.
Experience
Work history, roles, and key accomplishments
Pre-Sales Manager / Strategic Technology Advisor
Virtual Banking Network (VBN)
Feb 2021 - Jan 2024 (2 years 11 months)
Served as the main technical advisor during system evaluations, showing executive stakeholders how software workflows solve their business problems. Ran discovery sessions with clients to understand their workflow issues and map them to the right technology solutions.
Education
Degrees, certifications, and relevant coursework
Jamal hasn't added their education
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Availability
Location
CanadaAuthorized to work in
Job categories
Skills
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