Arnaud ZIMMERMANN
@arnaudzimmermann
I build and lead IT organizations that turn technology into business services.
CanadaWhat I'm looking for
IT leader with 8+ years of experience in Director of IT and CIO-level roles, building and scaling IT functions from the ground up. Experienced in IT strategy, cybersecurity, SOC 2 Type II compliance, SaaS and vendor management, budgeting, infrastructure, and support operations, including oversight of 100+ business applications and multi-million-dollar IT budgets. I’m interested in Director of IT, Head of IT, CIO, or vCIO opportunities where I can combine hands-on leadership with strategic impact, operational improvement, and strong business alignment.
Experience
Work history, roles, and key accomplishments
Built the IT department from scratch, including processes, policies and team. Led SOC 2 Type II certification and annual renewals, managed 100+ SaaS platforms, and reduced helpdesk resolution times from days to hours.
Deployed and migrated workstations for a large-scale Windows 10 rollout. Backed-up, imaged, configured and tested computers, trained and supervised colleagues, and achieved 160% of daily deployment targets.
Chief Information Officer
Alphyr
Sep 2017 - Nov 2019 (2 years 2 months)
Transformed an overloaded legacy infrastructure into a scalable, redundant environment. Supported expansion to +30 locations across Canada, France and Italy, developed training programs, and reduced IT department costs by 10%.
IT Manager
Korum
Feb 2014 - Sep 2017 (3 years 7 months)
System, network and telephony administrator. Implemented a new CRM (Salesforce.com), redesigned system infrastructure with VMware, and designed a custom in-house CRM with automated ETL for sales team.
Systems, Network and Telephony Admin.
Direct Medica
Feb 2010 - Sep 2012 (2 years 7 months)
Transformed standalone infrastructure to virtualized environment. Designed and deployed two new sites in France, created a monitoring server (Nagios, Centreon, Cacti), and maintained computer equipment.
Education
Degrees, certifications, and relevant coursework
CompTIA
CompTIA A+, Information Technology
Earned the CompTIA A+ certification in Vancouver in 2020.
Project Management Institute
Project Management Professional (PMP), Project Management
Completed Project Management Professional (PMP) certification training in Paris in 2019.
Vocalcom
Hermes Net v5 Certified Administrator, Computer Telephony Integration
Certified as a Hermes Net v5 (CTI of Vocalcom) administrator in Paris in 2019.
AXELOS
ITIL v3 Foundation, IT Service Management
Earned the ITIL v3 Foundation certification in Paris in 2013.
ESGI
Master's Degree, IT Management and Consulting
Completed a Master's degree in IT Management and Consulting in Paris in 2012.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Salary expectations
Social media
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