Open to opportunities

Jamal Degeratto

@jamaldegeratto

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Dynamic Project & Program Manager with 8+ years of experience.

Zimbabwe

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What I'm looking for

I am looking for a role that offers opportunities for leadership, innovation, and collaboration in a dynamic environment.

I am a dynamic and results-driven Project & Program Manager with over 8 years of experience overseeing high-impact initiatives across multiple operations. My proven ability to lead 50+ concurrent projects and manage multimillion-dollar territories has allowed me to deliver high-quality customer experiences through strategic planning and stakeholder alignment.

In my current role as Director of Sales Operations at Team Esface Basketball Academy, I have successfully implemented initiatives that optimized operational efficiency and financial performance, increasing training output by 24%. My technical fluency in Salesforce, project forecasting, and data-driven process improvement has been instrumental in enhancing service quality and client satisfaction.

Throughout my career, I have demonstrated a strong capacity for leading teams through change, resolving escalations, and meeting KPIs under fast-paced conditions. I am passionate about driving project success and fostering collaboration across cross-functional teams to achieve organizational goals.

Experience

Work history, roles, and key accomplishments

Current

Director | Sales Operations

Current

Team Esface Basketball Academy

Feb 2024 - Present (1 year 5 months)

Led a strategic team to implement initiatives to optimize operational efficiency and financial performance, collaborating cross-functionally with stakeholders to achieve organizational goals, increasing training output by 24%. Directed multiple concurrent client-facing projects focused on training program expansion, facility management, and performance operations, increasing revenue by 34% YoY.

Customer Relationship Management Stakeholder Engagement

Software Engineer (SEIR - Contract)

Stride/Galvanize Inc.

Feb 2023 - Aug 2023 (6 months)

Served as technical liaison for internal teams and stakeholders during product launches, assisting in design execution and documentation for web-based tools. Developed and maintained cloud-based applications using AWS, SQL/NoSQL, and Django to improve UX and internal workflow performance.

AWS NoSQL Technical Presentations Django Python JavaScript

Project Production Manager

Power Home Remodeling

Jun 2020 - Aug 2022 (2 years 2 months)

Managed a $55M territory, overseeing 50+ concurrent construction projects daily to harness long-term account relationships, de-escalating contract discrepancies through effective negotiation, resulting in a 6% reduction in backlog. Collaborated with developers to drive KPI on Product Life Cycle with A/B testing, improving end users' experience in SaaS, achieving business metric goals by increasing

Negotiation Contract Management SQL Product Lifecycle Management A B Testing SaaS

Project Manager

Power Home Remodeling

Oct 2019 - Jun 2020 (8 months)

Prepared detailed labor and compliance reports for long-term contracts, collaborating cross-functionally to define and deliver scope across all six product verticals, supporting $12M - $14M in revenue per quarter. Led project teams across departments to deliver construction and renovation projects on time and under budget, resulting in a 9% increase in customer satisfaction.

Contract Negotiation Stakeholder Engagement Project Management Construction

Senior Lead Consultant

Power Home Remodeling

Dec 2012 - Oct 2019 (6 years 10 months)

Led client engagements throughout the project lifecycle, contributing to long-term account growth and retention, and implementing customer-focused solutions that generated over $8M in sales revenue. Negotiated complex contracts with key stakeholders, ensuring alignment with client needs and company goals, collaborating cross-functionally with various teams to customize terms, ensuring compliance,

Negotiation Customer Success Retention Business Development Contract Negotiation

Education

Degrees, certifications, and relevant coursework

Hack Reactor

Advanced Software Engineering Immersive Program, Software Engineering

Completed an intensive program focused on advanced software engineering principles and practices. Gained hands-on experience in developing complex applications and collaborating on technical projects.

AWS Cloud

Certified Cloud Practitioner Certification, Cloud Computing

Obtained certification in AWS Cloud, demonstrating foundational knowledge of AWS services and cloud concepts. Developed skills in cloud architecture, security, and economics.

Western Illinois University

Bachelor of Science, General Studies

Pursued a Bachelor of Science degree, acquiring a strong academic foundation. Developed critical thinking and analytical skills through coursework and projects.