Open to opportunities

Jamal Baker

@jamalbaker

Message

Customer service consultant with strong problem-solving and leadership skills.

Barbados

Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a dedicated customer service consultant with a strong background in problem-solving and relationship building. My experience spans various roles in the service industry, where I have honed my skills in communication, empathy, and teamwork. I thrive in fast-paced environments and am committed to delivering outstanding customer service.

Throughout my career, I have worked in several positions, including as a Customer Service Consultant at IQOR TT and a Bar Administrator at Empire Inn. In these roles, I have successfully managed cash transactions, ensured quality control, and promoted a positive team atmosphere. My ability to adapt quickly to new programs and my strong organizational skills have consistently contributed to my success in these positions.

I am passionate about continuous learning and growth, and I am eager to bring my skills and experience to a new opportunity where I can further develop my career while making a positive impact on the team and customers.

Experience

Work history, roles, and key accomplishments

Customer Service Consultant

IQOR TT

Jan 2024 - Present (1 year 4 months)

Provided exceptional customer service, resolving issues with strong problem-solving skills and clear communication. Maintained a friendly attitude and empathetic approach to enhance customer satisfaction.

Problem Solving Empathy Business Acumen Product Knowledge Time Management

Bar Administrator

Empire Inn

Jan 2023 - Present (2 years 4 months)

Managed cash and credit transactions, including scanning goods and collecting payments. Assisted with ordering and deliveries, ensuring accurate and timely record completion.

Payment Processing Inventory Management Teamwork

Counter Clerk

Bobby's Bar

Jan 2017 - Present (8 years 4 months)

Handled cash and credit transactions, processed payments, and issued receipts. Supported ordering and delivery processes, maintaining accurate and timely records.

Payment Processing Order Management Teamwork

Counter Clerk

KFC

Jan 2015 - Present (10 years 4 months)

Managed cash and credit transactions, including scanning items and processing payments. Ensured accurate record completion and assisted with ordering and deliveries.

Payment Processing Order Management Teamwork

Education

Degrees, certifications, and relevant coursework

San Juan South Secondary School

High School Diploma, General Studies

Grade: English A - III, Mathematics - II, POB - III, POA - III, Music - III

Activities and societies: Major in English A, Mathematics, POB, POA, and Music.

Completed high school education with a focus on core subjects. Achieved passes in English A, Mathematics, Principles of Business (POB), Principles of Accounts (POA), and Music.