Jalisa Austin

I am Jalisa Austin, a dedicated professional with a passion for enhancing customer experiences. With over a year of experience as a Call Center Agent at KM2 Solutions, I have honed my ability to communicate effectively and resolve issues promptly. My background in the hospitality industry as a bartender and waitress has further developed my multitasking and interpersonal skills, allowing me to thrive in fast-paced environments.

Throughout my career, I have demonstrated a strong commitment to customer service, ensuring that each interaction is positive and productive. My experience has taught me the importance of empathy and adaptability, enabling me to handle demanding situations with grace. I am eager to bring my skills and dedication to a new team, contributing to a company that values excellence in customer service.