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Jalil BoualamJB
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Jalil Boualam

@jalilboualam

Administrative assistant at Akkodis who managed timesheets, invoices, and client records across HR and staffing workflows.

Morocco
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What I'm looking for

I’m keen to put my skills in administrative management, coordination, and process improvement to work for a dynamic company.

At Akkodis, I followed up with agencies to receive timesheets on time and managed the HR Source database on Déclic. I also checked, downloaded, and sent invoices, verifying data accuracy.

I updated and synchronized client and temporary employee contact lists on Goéland, and trained new team members to use the platform.

At MYOPLA, I handled incoming customer inquiries for Cdiscount, managed client files, and coordinated communication with suppliers using E-CARE and MANAGER.

At SYM GROUP, I analyzed clients’ energy needs, compared supplier offers, and advised clients on ways to reduce their energy bills. I hold a Bachelor's Degree in Economics and Management and a Web Development Certification (IT).

Experience

Work history, roles, and key accomplishments

MY

Front & Back Office Customer Advisor

Myopla

Jan 2022 - Dec 2024 (2 years 11 months)

Handled incoming customer inquiries for Cdiscount, managed client files, and coordinated communication with suppliers. Used dedicated tools including E-CARE and MANAGER.

SG

Energy Broker

Sym Group

Jan 2019 - Dec 2022 (3 years 11 months)

Analyzed clients' energy needs and compared supplier offers to negotiate the best rates. Advised clients on strategies to reduce energy bills and developed customized commercial proposals.

Education

Degrees, certifications, and relevant coursework

BC

Business English Certificate

Certificate, Business English

2025 - 2025

Obtained a Business English Certificate in 2025.

WI

Web Development Certification (IT)

Certification, Web Development

2020 - 2022

Completed a Web Development Certification in IT from 2020 to 2022.

GA

German Language Certification (A1 & A2)

Certification, German Language

2020 - 2021

Earned a German Language Certification at levels A1 and A2 from 2020 to 2021.

BM

Bachelor's Degree in Economics and Management

Bachelor's Degree, Economics and Management

2016 - 2020

Pursued a Bachelor's degree in Economics and Management from 2016 to 2020.

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