chaima mahjoubi
@chaimamahjoubi
I manage multilingual customer contracts, travel coordination, and insurance sales across phone, email, and chat.
What I'm looking for
I currently support customers at HelloWatt and Papernest, handling multilingual requests and managing electricity, gas, and internet contracts from opening through modification and termination.
Previously, I coordinated travel back-office operations at Grupo Konecta, managing ticket purchases, transportation, hotel reservations, and email communication. At Interassur Call Center, I prospected customers, presented insurance products, negotiated contract terms and rates, and followed up on leads to close sales.
I've also gained experience in automotive sales support, purchasing at SOFRENOR, and freight forwarding with CARGOTIR. I hold a diploma in International Commerce from ENCG Agadir and communicate fluently in Arabic, with advanced French and English.
Experience
Work history, roles, and key accomplishments
Energy Consultant
Hellowatt and Papernest
Dec 2024 - Present (1 year 8 months)
Handling multilingual customer requests by phone, email, and chat. Supporting and monitoring customer contracts for electricity, gas, and internet services.
Education
Degrees, certifications, and relevant coursework
National School of Commerce and Management
Diploma, International Commerce
2020 - 2023
Diploma from the National Schools of Commerce and Management, specializing in International Commerce.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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