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Jalicia DanielleJD
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Jalicia Danielle

@jaliciastewart

I’m a senior care coordination leader improving transitions of care for Medicare patients across post-acute settings.

United States
Message

What I'm looking for

I’m looking for a care coordination role where I can build scalable workflows, improve transitions of care, and partner closely with providers—especially in remote or multi-state environments—to drive measurable quality and follow-through.

I’m a care coordination leader with 7+ years supporting Medicare and medically complex patients across post-acute, skilled nursing, and home-based settings. I focus on managing transitions of care, removing barriers tied to access and social needs, and strengthening follow-through.

In my current role as a Remote Sr. Clinical Administrative Coordinator, I launched the care coordination function as the first coordinator in the market. I built and standardized workflows that scaled the program into a multi-state operation, improving consult tracking, documentation, and escalation of patient needs.

I oversee care coordination for 450+ Medicare members across skilled nursing and post-acute settings. I coordinate services including SNF admissions, therapy (Part A & B), specialty consults, and DME—while tracking Medicare STAR Measures and escalating discrepancies to maintain continuity, compliance, and quality.

I’m known for strengthening provider collaboration and supervising Clinical Care Coordinators across four markets with guidance on patient needs, workflow priorities, and documentation standards. I developed a referral tracking tool that improved visibility across the team and reduced missed or delayed services, and I support onboarding and training as programs expand.

Experience

Work history, roles, and key accomplishments

Optum (UnitedHealthcare) logoOU
Current

Sr Clinical Administrative Coordinator

Jun 2022 - Present (3 years 10 months)

Launched and scaled a care coordination function as the first coordinator in the market, building workflows that supported growth and long-term sustainability. Oversees care coordination for 450+ Medicare members, supervises Clinical Care Coordinators across four markets, and tracks Medicare STAR measures while improving referral visibility through a team tool.

GC

Executive Assistant to Head Principal

Gary Community School Corporation

Jan 2018 - Jan 2022 (4 years)

Managed daily operations and high-volume reporting while ensuring compliance with organizational standards and handling confidential records. Supported leadership with cross-functional communication across staff and stakeholders from 2018–2022.

MF

Patient Care Coordinator

MD2U (Almost Family)

Jan 2016 - Present (10 years 3 months)

Coordinated home-based care services for medically complex patients, managing provider visits, nursing, therapies, labs/imaging, transportation, and DME to support timely care delivery. Monitored DME usage and escalated adherence or outcome issues while maintaining accurate EMR documentation for provider communication and billing compliance.

Education

Degrees, certifications, and relevant coursework

University of Southern Indiana logoUI

University of Southern Indiana

Master of Health Administration, Healthcare Administration

Completed a Master of Health Administration (MHA) at the University of Southern Indiana.

Tennessee State University logoTU

Tennessee State University

Bachelor of Science in Psychology, Psychology

Earned a Bachelor of Science in Psychology from Tennessee State University.

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