At ADP, I led enterprise adoption of Harvey AI across Legal, Procurement, Finance, and Commercial Operations, aligning stakeholders on governance, security, privacy, and risk controls. I also built legal intake pathways that improved how requests were routed, prioritized, and supported.
I developed executive reporting and dashboards for legal spend, capacity, service delivery, and risk. I also advanced contract automation and template standardization for repeatable legal work.
At Genesys Cloud Services, Inc., I built the global legal operations function from the ground up, including its operating model, service delivery structure, KPI framework, and legal technology ecosystem. I led selection, implementation, and optimization of the CLM platform for global contract management.
Earlier, at Genesys Cloud Services, Inc. and Avaya, Inc., I advised on LATAM commercial matters and helped standardize contracting operations. My work included developing playbooks and templates, leading rollout of Apttus CLM, and managing negotiations across Latin America and other international markets.
