Jahnnoya Suckarie
@jahnnoyasuckarie1
I support customers and documentation workflows through chat, email, calls, and accurate file processing.
JamaicaWhat I'm looking for
I'm currently supporting Laparkan Jamaica Limited as a Customer Service Representative and Documentation Agent, answering calls and emails, completing container files and declarations, and updating information in Excel.
Previously, I worked at Sutherland Global Services in associate account management, providing customer service through chat and email from 2022 to 2024.
My earlier work in beauty services included manicure, pedicure, facial massage, full-body waxing, and general beauty therapy at Spa Rapha and Rejuve Glow Esthetics.
I bring communication and interpersonal skills, along with Microsoft Word and Excel experience, and I value punctuality, attendance, and professional growth.
Experience
Work history, roles, and key accomplishments
Customer Service Representative / Documentation Agent
Laparkan Jamaica Limited
Feb 2025 - Present (1 year 7 months)
Handles customer calls and emails, completes container files and declarations, signs and stamps documents, and updates information in Excel.
Education
Degrees, certifications, and relevant coursework
Heart College of Beauty Services
NVQ-J Certificate in General Beauty Therapy Level 3, Beauty Therapy
2018 - 2019
Completed the General Beauty Therapy Level 3 program, earning the National Vocational Qualification of Jamaica (NVQ-J) certificate.
Bridgeport High School
School Leaving Certificate, General Studies
2012 - 2017
Completed secondary education with a school leaving certificate, including passes in Human and Social Biology, Home Economics, Physical Education, Mathematics, English Language, and Cosmetology.
Tech stack
Software and tools used professionally
Availability
Location
JamaicaAuthorized to work in
Job categories
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