Jacqueline Trotman
@jacquelinetrotman
Ambitious IT Officer with a strong background in customer service.
What I'm looking for
I am a seasoned Information Technology Officer with extensive experience in infrastructure, data, and operations management. My career spans over a decade, during which I have honed my skills in various IT functions, including liaising with contractors, monitoring networks, and providing technical support to staff. I pride myself on my high work ethic and dedication to achieving results.
Throughout my tenure at the Government of Barbados, I have successfully managed database functions and ensured the smooth operation of IT systems. My previous roles have equipped me with a diverse skill set, from cashier duties to administrative tasks, all while maintaining a focus on customer service. I am eager to contribute to a well-managed team and help elevate performance standards.
Experience
Work history, roles, and key accomplishments
IT Officer
Government of Barbados
Sep 2017 - Present (7 years 10 months)
Responsible for various IT functions including liaising with contractors, monitoring networks, creating programs, and providing technical support. Skilled in database management and computer installation.
Typist/Postal Clerk/IT Administrator
Government of Barbados
Jul 2016 - Sep 2017 (1 year 2 months)
Performed IT tasks such as fixing computers and networking, along with cashier duties and cheque verification for deposits.
Switchboard Operator
Government of Barbados
Oct 2004 - Nov 2004 (1 month)
Operated the switchboard, typed correspondence, and managed filing and faxing of important documents.
Typist
Government of Barbados
Aug 2004 - Oct 2004 (2 months)
Handled typing tasks and administrative duties including filing and faxing documents.
Clerk Typist
Barbados Community College
Apr 2002 - May 2004 (2 years 1 month)
Managed student applications, prepared GPA reports, and assisted with general inquiries while maintaining the college's database.
Education
Degrees, certifications, and relevant coursework
The University of the West Indies
Bachelor of Science, Information Technology
2011 -
Studied Information Technology and Management, focusing on various aspects of IT infrastructure and management practices.
Barbados Community College
Diploma, Computer Studies
2005 -
Completed a program in Computer Studies, gaining foundational knowledge in computer systems and applications.
Samuel Jackman Prescod Polytechnic
Diploma, Commercial Studies
1995 -
Studied Commercial Studies, which provided a background in business principles and practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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