Open to opportunities

Nesah Yearwood

@nesahyearwood

Message

Detail-oriented digitization technician with office administration and customer-service experience.

Barbados

Message

What I'm looking for

I am looking for a reliable administrative role where I can apply digitization, recordkeeping and customer-service skills, grow into greater responsibilities, and work within a collaborative team.

I am a detail-oriented digitization technician and office administrator with hands-on experience converting hard files to digital records, managing clerical tasks, and supporting customers in retail and lottery operations. I have served in roles across government and private sectors, including the Ministry of Innovation, Science and Technology and the Barbados Defence Force, where I developed strong written and verbal communication and practical office skills.

I hold training in Front Office Management and Medical Office Assistance and studied Mathematics, English A and Information Technology at secondary level. I bring reliability, inventory and storeroom experience, and a commitment to accurate recordkeeping and customer support.

Experience

Work history, roles, and key accomplishments

Current

Digitization Technician

Current

Ministry of Innovation Science and Technology

Jul 2021 - Present (4 years 11 months)

Convert hard files into digital records and manage office duties, improving document accessibility and supporting departmental workflows since 2021.

Scanning File Management Office Administration Customer Service Microsoft Office Data Entry Records Management

Lottery Agent

GG Lottery / Skymall

Aug 2018 - May 2019 (9 months)

Processed ticket entries, input lottery information and paid out winnings while providing customer support and transaction handling from 2018 to 2019.

Point of Sale Cash Handling Customer Service Data Entry Ticket Processing Retail Operations

Soldier / Administrative Support

Barbados Defence Force

Sep 2015 - Oct 2016 (1 year 1 month)

Performed soldier duties and standard office tasks including administrative assistance and storeroom support, enhancing operational readiness during 2015–2016.

Military Operations Office Administration Store Room Operations Inventory Microsoft Office Teamwork Customer Service