Open to opportunities

Jacob Sutton

@jacobsutton

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Product and operations expert with 5+ years of experience.

United States

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What I'm looking for

I'm looking for a role that fosters innovation, collaboration, and growth opportunities.

I'm a dedicated product and operations expert with over five years of experience in supporting and creating cross-functional initiatives. My journey has been marked by a commitment to streamlining operations and spearheading product development efforts, particularly in mission-first environments. I thrive on utilizing data analysis to drive decision-making and am proficient in various project management tools like Trello, Asana, and Notion.

In my current role as Head of Operations at Hearts & Minds, LLC, I lead cross-functional teams across product, marketing, and content, implementing agile workflows and goal-setting processes. I successfully launched the Focus 5 mental performance app for athletes, demonstrating my ability to drive product strategy and cross-functional alignment. Additionally, as the founder of JSuttHoops and DotMaker, I have built audience-driven content platforms and a multidisciplinary design agency, showcasing my entrepreneurial spirit and commitment to delivering value.

Experience

Work history, roles, and key accomplishments

Current

Head of Operations

Current

Hearts & Minds, LLC

Jan 2025 - Present (5 months)

Operated in a remote-first environment, leading cross-functional departments and teams across product, marketing, and content. Spearheaded efforts surrounding the launch of the company newsletter, bridging gaps between graphics, content, and marketing pipelines. Took charge of the end-to-end development of Focus 5, a mental performance app for athletes.

Agile Workflows Goal Setting Product Launch Product Strategy

Current

Founder

Current

JSuttHoops

Jun 2023 - Present (2 years)

Founded and scaled an audience-driven content platform from scratch, generating 1500+ word articles weekly. Managed all aspects of editorial strategy, digital marketing, and subscriber engagement. Collaborated with established content creators and partnered with existing businesses to drive growth and create new sales funnels.

Digital Marketing Collaboration Partnering Marketing And Sales Funnel

Current

Founder

Current

DotMaker

Feb 2023 - Present (2 years 4 months)

Built and operated a freelance and multidisciplinary design agency delivering UX/UI assets, web presence, and brand systems for startups. Led client acquisition, scoped deliverables, and executed full lifecycle creative strategy. Managed the full operational stack—finance, marketing, client communication, and creative delivery.

Freelance Management Web Design Brand System Creative Strategy Financial Management Marketing Client Communication

Director of Media Design and Digital Operations

Hearts and Minds, LLC

Jul 2019 - Jan 2025 (5 years 6 months)

Led content operations for all forms of media output, ensuring consistent, high-quality releases aligned with company objectives. Collaborated with various teams to create scalable content systems and align messaging across digital platforms. Expanded the company’s existing brand identity by designing original graphics, web assets, and marketing content.