Open to opportunities

Jack User

@jackuser11

Originally from the United Kingdom until recently Over 10 years Customer Service Experience and 2 years as a football scout

Brazil

Message

What I'm looking for

I’m looking for a role in football where I can use my scouting and talent identification experience, customer service skills, and social media ability—ideally with opportunities to learn in the international game and grow within a club setup.

I’m a Football Scout with years of customer service experience and a passion for sport. I work well both in a team and on my own, and I’ve built strong day-to-day customer support experience through my role as a CustomerAssistant at Tesco.

I’ve also developed my football knowledge through scouting work, including remote scouting for Velez CF in Malaga/Remote, plus recently completing both levels in Talent Identication with PFSA. Outside of work, I’m proud to run my own Golden Goal Podcast, speaking with professional footballers about their career.

Experience

Work history, roles, and key accomplishments

Football Scout

Velez Cf

Aug 2023 - Mar 2024 (7 months)

Worked remotely as a football scout for Velez CF until the scouting system was discontinued, building strong knowledge of the international game.

Football Scouting Talent Identification Football Knowledge Communication Teamwork Reliability Microsoft Word Excel

Customer Assistant

Tesco

Jun 2014 - Jun 2021 (7 years)

Provided customer service as a Customer Assistant at Tesco, supporting store operations and working effectively as part of a team.

Customer Service Teamwork Reliability Communication Microsoft Word Excel Social Media

Football Scout (Volunteer)

Velez Cf

Volunteered as a football scout for Velez CF in the Spanish division four, contributing to talent identification efforts.

Football Scouting Talent Identification Communication Teamwork Reliability Microsoft Word Excel

Education

Degrees, certifications, and relevant coursework

PFSA (Football Scouting)

Talent Identification (PFSA), Football Scouting / Talent Identification

2023 - 2024

Activities and societies: Worked with Velez CF in Spain (remote) for ~6 months (as stated).

Completed both levels in Talent Identification and supported scouting work with Velez CF in Spain for about six months (as stated).

Aylesbury College

BTEC (Public Services and IT), Public Services and Information Technology

2012 - 2015

Completed BTEC qualifications in Public Services and IT at Aylesbury College.

Kings Langley College

Jaguar and Land Rover Apprenticeship, Automotive/Mechanic

2010 - 2012

Studied for a Jaguar and Land Rover apprenticeship and passed it.

Tring School

GCSE (General Certificate of Secondary Education), General Secondary Education

2006 - 2012

Grade: Maths/English/History: C; Science: 1 C and 2 D (as stated)

Completed GCSEs at Tring School, achieving C grades in Maths, English, and History, plus science results including one C grade and two D grades (as stated).