Jacintah Induli

Delivered exceptional frontline service, supporting hundreds of daily customers with prompt, accurate service. Trained and supervised new team members in customer interaction, POS systems, and complaint handling. Helped resolve customer concerns quickly, fostering a welcoming environment and reinforcing brand loyalty.

Provided customer service through client consultations and onboarding, ensuring satisfaction with technical medical devices. Built trust through follow-up service calls and product training for healthcare professionals. Maintained client data and activity logs via CRM tools.

Managed high-volume transactions and delivered consistent support to diverse clientele. Resolved billing issues, processed refunds, and educated customers about store policies. Ensured a positive experience by listening actively and adapting communication styles.

Served as key contact for members, answering inquiries, resolving concerns, and guiding them through product offerings. Gathered and analyzed feedback to improve customer engagement strategies. Represented the organization at outreach and education events.

Communicated with corporate clients to understand needs and provide tailored advertising solutions. Presented media kits and service options with professionalism and clarity.

Handled front-desk inquiries and supported new student admissions. Promoted online courses through phone and email campaigns. Provided administrative assistance with a focus on customer service.

Provided booking support and addressed passenger inquiries. Assisted walk-in clients and coordinated with courier departments to ensure client satisfaction.

Engaged clients via phone and face-to-face meetings to offer personalized banking solutions. Built client rapport and resolved account-related concerns efficiently.

Studied marketing principles and strategies, focusing on consumer behavior, market research, and brand management. Gained expertise in developing and executing marketing campaigns.

Completed a diploma program specializing in marketing, covering business operations, financial management, and strategic planning. Developed skills in market analysis and promotional activities.

Acquired proficiency in various computer applications and data management techniques. Focused on practical skills essential for efficient data handling and office productivity.