At Blue Cross Blue Shield, I assist New Mexico Medicaid members with finding doctors, replacing identification cards, and updating their information. I also answer provider questions about claims, benefits, eligibility, and prior authorizations.
At Cash America Pawn, I evaluated and appraised jewelry, electronics, and collectibles, negotiated prices based on market value and condition, and helped customers choose loan options. I also trained new employees on appraisal techniques, negotiation, and customer service.
