Jabulani Masilela

Over 300 appointments were set up through cold outreach, and approximately 10% of them resulted in tangible business for our customers. Oversaw SDR recruitment, onboarding and performance coaching for B2B clients, managed campaign budgets and lead quality, and advised business owners on service positioning in competitive tech markets.

Developed and ran the 'Get Promoted' coaching program delivering audio and video training, 1:1 coaching and strategic support that empowered clients to increase earnings and secure promotions.

My region issued R4mil to R6mil worth of 30-day loans and wrote off 2-3% in bad debt on average. Led multi-branch operations, auditing and quality control; designed staff training and retention programs and performed regional analysis to identify trends and improve performance.

Provided financial solutions for travel and banking clients, delivering customer-centered service and ensuring compliance with internal standards.

Performed voice and music work for children's educational television (including Sesame Street/Takalani Sesame) and studio productions.

Completed Applied Business & Financial Planning studies at Ensign College focused on practical business and financial empowerment skills.

Attended Bokgoni Technical High School and obtained the National Senior Certificate with technical secondary education focus.