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Ivie Igodan

@ivieigodan

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I improve operations through clear SOPs, documentation, workflow coordination, and administrative support.

Nigeria

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What I'm looking for

I'm looking for an operations or administrative role where I can improve workflows, build clear documentation, coordinate people and systems, and support reliable day-to-day business operations.

I've directed daily operations at HomeAlso Creche & Preschool in Abuja, leading a 12-person staff team and supporting more than 40 children across HR, compliance, facilities, and family communications.

I created and maintained SOPs and a structured director handover manual covering enrolment, HR, operations, safety, and compliance. I also used classroom observation data and curriculum materials to identify performance gaps and shape targeted staff training.

Alongside school operations, I manage accounts receivable in Zoho Books, digitize systems through accounting software and Lillio CRM, and coordinate facilities projects from contractor management through timeline tracking. As a freelance Virtual Assistant on Upwork, I support website management, Zoom webinars, GoHighLevel content uploads, and the restructuring of AI governance and ethics lesson materials into branded slide decks.

My earlier administrative, executive support, gallery, event, logistics, documentation, proposal, invoice, presentation, and spreadsheet work has made me comfortable turning complex information into clear, reliable operational materials.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

Upwork

Oct 2025 - Present (10 months)

Supported client operations across website management, webinar hosting, and content formatting. Moderated and recorded Zoom webinars, handling sound/video checks, participant admission, and live chat monitoring.

Website Management Webinar Hosting Content Formatting Zoom GoHighLevel Branding

Nursery School Director

HomeAlso Creche & Preschool

Jan 2018 - Jul 2026 (8 years 6 months)

Directed daily operations for a 12-person nursery staff and 40+ children, overseeing HR, compliance, facilities, and family communications. Authored and maintained SOP documentation and a structured director handover manual covering enrolment, HR, operations, safety, and compliance.

Financial administration Vendor Management Facilities Management Recruitment Google Workspace Zoho Books Himama Canva IMovie Zoom Slack

Gallery Assistant

Gallery Arnuvo

Apr 2016 - Mar 2017 (11 months)

Assisted with budget, database, and logistics management for gallery events, including hiring caterers and coordinating event set-up. Assisted with public relations for gallery events and evaluating artwork for display and sale.

Budget Management Database Management Logistics Event Planning Public Relations

Executive Assistant

VIL Consulting

Aug 2014 - Feb 2016 (1 year 6 months)

Provided administrative assistance to the Managing Partner, including writing proposals, preparing invoices, and maintaining client correspondence. Organised personal development and customer service training programmes, liaising with facilitators and preparing presentations and spreadsheets.

Administrative Assistant Proposal Writing Invoicing Correspondence training coordination Spreadsheets Logistics

Intern (Assistant to MD)

Housessories

Jun 2012 - Jul 2013 (1 year 1 month)

Shadowed the Managing Director, providing administrative assistance and document management support with financial spreadsheets and corporate presentations. Assisted in event planning, including organising a company retreat for 30 staff and a dinner and award ceremony.

Administrative Support Document Management Event Planning Photography