Ivan Lucco
@ivanlucco
IT Support specialist who supported over 100 users remotely and resolved technical issues through chat, Telegram, and Discord.
ArgentinaWhat I'm looking for
From June 2024 to July 2026, I provided remote technical and customer support for an international company, assisting more than 100 users. I handled questions and technical issues through chat, Telegram, and Discord.
In that role, I managed multiple queries and tasks at once while supporting users in an international, remote environment.
For over 12 years as an independent technician, I’ve assembled, diagnosed, repaired, and maintained PCs. I’ve installed Windows, drivers, and programs, resolved hardware and software faults, and upgraded and maintained equipment.
Experience
Work history, roles, and key accomplishments
Soporte Técnico y Atención al Cliente Remota
Empresa internacional
Jun 2024 - Jul 2026 (2 years 1 month)
Provided remote support to over 100 simultaneous users via chat, Telegram, and Discord. Resolved technical issues and managed multiple queries in an international environment.
Soporte Técnico y Mantenimiento de Equipos
Trabajo independiente
Performed PC assembly, diagnosis, repair, and maintenance. Installed Windows, drivers, and programs, and resolved hardware and software failures.
Education
Degrees, certifications, and relevant coursework
CELA Academy High School
High School Diploma, General Studies
Completed high school diploma at CELA Academy High School in Florida, United States in 2020.
Tech stack
Software and tools used professionally
Availability
Location
ArgentinaAuthorized to work in
Salary expectations
Job categories
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