Ivana Vuksan Ćusa
@ivanavuksanusa
Management graduate seeking to contribute to organizational success.
What I'm looking for
I am a management graduate currently pursuing my Master's degree in Management at the University of Zadar. My academic journey has equipped me with a solid foundation in management principles, and I am eager to apply my knowledge and skills in a professional setting. I am committed to contributing to organizational success while also focusing on my personal and professional growth.
Throughout my work experience, I have developed strong communication and customer service skills. As a Front Office Clerk at Avant car d.o.o., I assisted customers with rental inquiries and managed cash transactions, ensuring a smooth rental process. My role required attention to detail and the ability to coordinate with various departments to maintain vehicle availability, which I handled effectively.
In addition to my role at Avant car, I have experience as a Retail Associate at Sonik d.o.o. and as a Warehouse Assistant at Marijos d.o.o. These positions have further honed my organizational skills and my ability to work in fast-paced environments. I am enthusiastic about leveraging my skills in a dynamic organization that values growth and collaboration.
Experience
Work history, roles, and key accomplishments
Front Office Clerk
Avant car d.o.o.
Jan 2020 - Present (5 years 5 months)
Assisted customers with rental inquiries, reservations, and vehicle returns. Processed payments and managed cash transactions, maintaining and updating customer records and preparing reports.
Retail Associate
Sonik d.o.o.
Jan 2019 - Dec 2019 (11 months)
Assisted in restocking and organizing product displays. Operated cash registers and assisted customers with inquiries.
Warehouse Assistant
Marijos d.o.o.
Jan 2018 - Dec 2018 (11 months)
Received, inspected, and documented incoming shipments. Packed and prepared orders for shipment, monitoring inventory levels and reporting shortages or discrepancies.
Education
Degrees, certifications, and relevant coursework
University of Zadar
Master's degree in Management, Management
Pursued advanced studies in management, focusing on strategic decision-making and organizational leadership. Developed expertise in various business functions and prepared for leadership roles.
University of Zadar
Bachelor's degree in Management, Management
Completed foundational studies in management, gaining comprehensive knowledge of business principles. Acquired skills in communication, organization, and problem-solving relevant to business operations.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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