IULIANA HARALAMBIE
@iulianaharalambie
Experienced Account Manager with a strong background in operations.
FranceWhat I'm looking for
I am an accomplished Account Manager with a solid background as an Operations and Contract Manager for high-profile public institutions such as the Château de Versailles and the Port of Cannes. My experience has equipped me with strong skills in account coordination, stakeholder management, and compliance oversight. I have successfully led multidisciplinary teams, ensuring the delivery of contractual obligations while maintaining high service quality standards. My results-driven, analytical approach has consistently earned recognition from institutional partners and clients.
In my most recent role as Regional Operations Manager at Fayat Énergie Services, I managed multi-site operations with a team of 25 to 30 staff. I oversaw service contracts, drafted technical documents, and ensured compliance with QSE/GDPR regulations. My ability to coordinate with local authorities and manage public tenders has been instrumental in driving operational success. I am also a trilingual professional, fluent in Romanian, French, and English, which enhances my ability to communicate effectively in diverse environments.
Throughout my career, I have demonstrated a commitment to continuous improvement and customer satisfaction. I have managed complex financial operations, ensuring accuracy and accountability while securing all transactions through rigorous internal controls. My diverse experience across various roles has honed my skills in team management, conflict resolution, and strategic planning, making me a valuable asset to any organization.
Experience
Work history, roles, and key accomplishments
Regional Operations Manager
Fayat Énergie Services
Jan 2022 - Present (3 years 8 months)
Managed multi-site operations (25-30 staff), including recruitment and skill development. Oversaw service contracts, ensured QSE/GDPR compliance, and coordinated with local authorities for public tenders and service strategy planning.
Financial Operations Manager
Fayat Énergie Services
Jan 2020 - Present (5 years 8 months)
Managed complex financial operations for 7 units with monthly transaction volumes exceeding €2 million, liaising with accounting and finance teams. Ensured strict compliance with financial regulations and secured all IT transactions through rigorous internal controls.
Operations Supervisor
Fayat Énergie Services
Jan 2019 - Dec 2022 (3 years 11 months)
Oversaw on-site safety, control procedures, and security patrol planning to ensure smooth daily operations. Produced activity reports and dashboards, secured cashflow, and supported client requests and incident handling.
Operations Agent
Fayat Énergie Services
Jan 2018 - Dec 2019 (1 year 11 months)
Handled customer claims, managed client flow, processed payments, and monitored technical installations. Checked proper functioning of equipment, coordinated routine maintenance and repair interventions, and ensured consistent service quality and customer satisfaction.
Receptionist
Ideal Hotel Design
Jan 2017 - Dec 2018 (1 year 11 months)
Actively promoted targeted commercial offers, contributing to increased revenue. Improved customer satisfaction rate through rigorous follow-up on client feedback and quality indicators.
Sales Account Executive
Pologne Fenêtres
Jan 2016 - Dec 2017 (1 year 11 months)
Managed a client portfolio of over 500 contacts, handling quotations and ensuring commercial follow-up. Optimized internal resources and contributed to cost-reduction initiatives.
Receptionist
Résidence Osiol
Jan 2014 - Dec 2016 (2 years 11 months)
Welcomed clients, managed bookings, and planned room occupancy schedules. Handled administrative tracking of activities through dashboards and reports.
Director
Tyto Serya
Jan 2012 - Dec 2014 (2 years 11 months)
Defined and led commercial strategy to drive business growth. Reduced operational costs through effective contract renegotiation and increased customer satisfaction by restructuring internal systems and workflows.
Education
Degrees, certifications, and relevant coursework
Unknown
Bachelor +1 (equivalent Bac+4), International Business
Studied International Business in Romania, focusing on global market dynamics and business strategies. Developed a strong foundation in international trade and commerce.
Tech stack
Software and tools used professionally
Availability
Location
FranceAuthorized to work in
Job categories
Interested in hiring IULIANA?
You can contact IULIANA and 90k+ other talented remote workers on Himalayas.
Message IULIANAFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
