Open to opportunities

isra bou

@israbou

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Dedicated professional with expertise in administrative support and data analysis.

Tunisia

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What I'm looking for

I am looking for a role that offers growth opportunities, a collaborative culture, and the chance to utilize my analytical skills.

I am a dedicated professional with a solid background in administrative support and data analysis, having accumulated over five years of experience in high-volume office environments. My recent role as a Verification Agent involved conducting thorough background checks, ensuring compliance with legal requirements, and compiling comprehensive reports. I pride myself on my attention to detail and my ability to handle sensitive information with confidentiality.

Prior to this, I worked in marketing and business development, where I supported tender development and conducted market research for a multinational company in the oil and gas sector. My experience includes preparing and editing documents, managing communication between upper management and employees, and coordinating tender reviews. I thrive in dynamic environments and am committed to achieving high standards in all my projects.

Additionally, I have experience as an English Trainer, where I tailored lessons to meet the needs of my students, enhancing their conversational skills. My diverse background has equipped me with potent communication and interpersonal skills, making me a valuable asset in any team.

Experience

Work history, roles, and key accomplishments

Verification Agent

ICOVER Services. Sarl

Jul 2024 - Feb 2025 (7 months)

Conducted thorough background checks on candidates' educational backgrounds, work history, criminal records, and references using various tools and databases. Ensured compliance with legal and regulatory requirements for background checks by maintaining up-to-date knowledge of local and national laws.

Background Checks Data Analysis Reporting Compliance Record keeping Database Management Communication Problem Solving Due Diligence

Marketing & Business Development

Industrial Maintenance International (IMI)

Sep 2021 - Sep 2023 (2 years)

Supported and assisted with marketing research and tender development for a multinational company in the oil and gas sector. Prepared, formatted, and edited a range of documents including tender submission offers, company profiles, and execution plans.

Marketing Research document preparation Contract Review Vendor Management Database Management Communication Administrative Support Business Development Project Coordination

English Trainer

Albert Learning SAS

Apr 2020 - Jul 2021 (1 year 3 months)

Delivered online English lessons, primarily focusing on conversational skills, while tailoring teaching styles to meet students' individual needs. Developed conversational and educational content, including notes and quizzes, and assigned activities to facilitate learning.

Curriculum Development Lesson planning Content Creation Communication Online Education

Call Agent - Counseling

Jupiter SARL

Jun 2019 - Dec 2019 (6 months)

Provided phone counseling services, offering guidance, support, and advice to clients on personal affairs. Assessed client needs through active listening and detailed conversations, developing effective conversational flows and plans.

Active Listening Problem Solving Communication Data Entry Client Relationship Management Customer Service Conflict Resolution Empathy Reporting

Administrative Assistant

Bill TN

Feb 2018 - May 2019 (1 year 3 months)

Managed day-to-day operational requirements, including answering and screening phone calls, and organizing and responding to emails. Prepared presentations, managed calendars, recorded meeting minutes, and assisted visitors.

Administrative Support Office Management Communication Data Management Scheduling Report Preparation Microsoft Office Presentation Skills

Human Resource Intern

Mohamed Jameel Musa Trading Est.

Jun 2016 - Aug 2016 (2 months)

Updated internal databases with employee information and gathered payroll data. Screened resumes, scheduled interviews, and managed job postings on various platforms.

Human Resources Database Management Payroll Processing Job Posting Event Coordination Recruitment Administrative Support

Education

Degrees, certifications, and relevant coursework

Limkokwing University of Creative Technology

Bachelor of Business (Hons), Human Resource Management

Grade: 3.26/4

Completed a Bachelor of Business with Honours, specializing in Human Resource Management. The curriculum focused on developing comprehensive skills in HR practices and business administration.