I am looking for a role that values collaboration, offers growth opportunities, and allows me to leverage my skills in data management .
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@samehlahouel
Multilingual professional with 8 years in education and data management.
TunisiaI am looking for a role that values collaboration, offers growth opportunities, and allows me to leverage my skills in data management .
I am a customer-focused and multilingual professional with over 8 years of experience in English education, translation, data management, and internal team coordination. My journey has equipped me with the skills to handle client communication effectively, resolve issues promptly, and support cross-functional teams. I pride myself on maintaining high standards of accuracy, efficiency, and service quality in all my endeavors.
Currently, I serve as a Web Data Manager at Infopro_digital Company, where I monitor and process incoming and outgoing data flows and manage quality control. My previous roles as an English teacher have honed my ability to design engaging lesson plans and foster student participation, while my experience in translation has allowed me to bridge communication gaps across languages.
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Work history, roles, and key accomplishments
Infopro-digital
Nov 2023 - Present (2 years)
Monitored and processed incoming/outgoing data flows, detecting and resolving functional and technical anomalies. Managed quality control of data, provided support to internal teams, and handled incident tickets via ServiceNow and Jira.
Ibn Zohr Private School
Jan 2019 - Dec 2023 (4 years 11 months)
Taught English to primary school students and conducted interactive classes. Designed engaging lesson plans and ensured student participation.
Salim School Ennassr
Jan 2015 - Dec 2019 (4 years 11 months)
Delivered English language instruction to young learners. Animated preparatory classes to build early language skills.
Sara Language Services Center
Jan 2016 - Feb 2016 (1 month)
Taught English at various levels from starter to intermediate. Translated legal and official documents including driver's licenses, birth certificates, and ID cards.
Degrees, certifications, and relevant coursework
Master’s Research Program (1st Year Certificate), Cross-Cultural Studies
2013 - 2014
Undertook the first year of a Master's research program in Cross-Cultural Studies. Focused on advanced research methodologies and interdisciplinary approaches to cultural phenomena.
Bachelor’s Degree, English Language, Literature, and Civilization
2009 - 2012
Completed a comprehensive program focusing on English language, literature, and civilization. Gained a strong foundation in linguistic analysis, literary theory, and cultural studies.
High School Diploma, Literature
2006 - 2009
Obtained a High School Diploma with a specialization in Literature. Developed strong analytical and critical thinking skills through the study of various literary works.
High School Diploma, Literature
Obtained a High School Diploma in Literature with focus on literary studies and language arts.
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