Ishpreet Arora

Managed a remote patient support operation across India, handling inbound leads through Salesforce CRM, conducting clinical needs assessments, and guiding patients through device selection, setup, and long-term therapy adherence. Led a remote team of four sleep coaches and managed institutional accounts for ventilator and BiPAP procurement.

Managed key oncology biologic accounts across Delhi NCR, building relationships with oncologists and procurement teams to drive formulary inclusions and new account development. Supported patients through long-term chemotherapy regimens and organised CMEs from concept to completion.

Managed a technically complex specialty injectable across four states for ten years, engaging Endocrinologists and Paediatricians through clinical product education and long-term account management. Onboarded six to seven new patients monthly and organised Growth Screening Camps at government hospitals.

Promoted newly launched respiratory inhalers across an expanded territory, providing healthcare professionals with accurate clinical and product information and generating strong early prescription numbers.

Managed antibiotics and multivitamins across Amritsar, building relationships with general practitioners and specialists. Achieved 123 percent year-to-date sales in 2004 and ranked National Number One for Moxclav 625mg tablet.

Promoted antidepressants and schizophrenia medications to psychiatrists across Amritsar, building foundations in HCP engagement, scientific detailing and territory management.

Bachelor of Science in Medical with a focus on Zoology, Botany, and Chemistry, completed in 2000.