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Ishan Udayanga

@ishanudayanga

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IT Administrator at Trasna Solutions FZ LLC, where I upgraded 19 VMware ESXi hosts to 8.0.3 with zero major disruption.

United Arab Emirates

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At Trasna Solutions FZ LLC, I support infrastructure and end users across international business entities, and led an upgrade of 19 VMware ESXi hosts to version 8.0.3 with zero major disruption. I also manage Windows systems, Microsoft 365, security policies, and network infrastructure.

At Calcey Technologies, I maintained 99.8% infrastructure uptime for 200+ users and contributed to ISO 27001 initiatives. I migrated 150+ user identities to Microsoft Entra ID, helped reduce licensing costs by 75% through a firewall migration, and supported security modernization across 200+ devices.

Experience

Work history, roles, and key accomplishments

Current

IT Administrator

Current

Trasna Solutions FZ LLC

Jun 2025 - Present (1 year 5 months)

Provide infrastructure and end-user support for 300+ users across multiple international business entities. Administer Windows systems, Microsoft 365, Microsoft Intune, MFA and Conditional Access policies, VPN services, email platforms, FTP/SFTP environments, and cloud services.

System Administrator

Calcey Technologies

Sep 2020 - Jan 2025 (4 years 4 months)

Maintained 99.8% infrastructure uptime supporting 200+ users across global operations. Managed VMware infrastructure, Microsoft 365, cloud services, network infrastructure, and endpoint security platforms.

VMWare Microsoft 365 Cloud Services Network Infrastructure Endpoint Security IT Service Management Asset Management Security Controls ISO 27001 Procurement Vendor Management

Associate System Administrator

Calcey Technologies

Sep 2020 - Dec 2023 (3 years 3 months)

Promoted from Associate System Administrator to System Administrator. Maintained infrastructure uptime and supported global operations.

VMWare Microsoft 365 Cloud Services Network Infrastructure Endpoint Security IT Service Management Asset Management Security Controls ISO 27001 Procurement Vendor Management

IT Technician

Kaatsu International University (KIU)

May 2019 - May 2020 (1 year)

Delivered desktop, hardware, software, and network support services for academic and administrative staff. Maintained campus IT infrastructure including servers, networking equipment, and end-user devices.

Desktop Support Hardware Software Network Support Servers Networking Equipment End User Equipment CCTV

Executive Engineer – IT Support

eNovation Solutions

Jan 2015 - Apr 2019 (4 years 3 months)

Led technical support operations for enterprise clients across multiple industries. Managed Windows and Linux server environments, virtualization platforms, and networking infrastructure.