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Carolina Serrano

@carolinaserrano

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Dedicated virtual assistant with expertise in customer service and data entry.

Venezuela

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What I'm looking for

I seek a role that allows me to utilize my skills in a supportive team environment, focusing on client satisfaction and continuous professional development.

As a virtual assistant with a Bachelor's degree in Accounting, I bring extensive experience in customer service, accounts receivable management, and administrative assistance. My career has been defined by a commitment to timely problem resolution and a strong focus on teamwork. I pride myself on being organized and responsible, always striving to deliver 100% to my clients.

Over the past five years, I have honed my skills in data entry for Artificial Intelligence projects while working as a freelance remote worker. My background includes significant experience in image segmentation, video annotation, and image tagging, which has equipped me with a unique skill set that I leverage to support my clients effectively. I am passionate about continuous learning and growth, aiming to enhance my knowledge and skills to better serve my clients.

Experience

Work history, roles, and key accomplishments

Current

Data Entry Analyst

Current

Remotasks

Jan 2020 - Jan 2025 (5 years)

Freelance remote worker with extensive experience in data entry for Artificial Intelligence projects. Responsible for image segmentation, video annotation, and image tagging, ensuring high-quality data for machine learning applications.

Data Entry Segmentation Remote Work Time Management

Salesperson

Seguros la Prevsiora

Jan 2007 - Jan 2020 (13 years)

Managed customer acquisition and elaborated budgets while providing after-sales service. Responsible for bank reconciliation and personnel supervision, ensuring smooth operations and customer satisfaction.

Customer Acquisition Budgeting Sales Bank Reconciliation Communication Skills Problem Solving

Administrative Assistant

Inmunolab Laboratorios

Jan 2000 - Jan 2002 (2 years)

Provided administrative support by managing accounts receivable, customer reception, and inventory management. Responsible for telephone management and organization of files, ensuring efficient office operations.

Accounts Receivable Customer Reception Inventory Management Administrative Support Microsoft Office Communication Skills

Education

Degrees, certifications, and relevant coursework

Universidad Pedagógica Experimental Libertador

Diploma, Educational Techniques

2010 - 2012

Diploma in Educational Techniques, focusing on customer acquisition, elaboration of budgets, sales, after sales service, bank reconciliation, and personnel supervision.

Santa Maria University

Bachelor's degree, Accounting

2001 - 2005

Activities and societies: Focused on continuing to acquire knowledge and skills that allow me to give 100% to my clients and thus grow together.

Bachelor's degree in Accounting, extensive experience in customer service, accounts receivable management and administrative assistance. I am a person focused on the timely resolution of problems, excellent teammate, organized and responsible.