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@luisfernandomorales
Dedicated virtual assistant with a passion for exceptional customer service.
As a 27-year-old Venezuelan, I am committed to embodying strong values in my professional life. My experience spans various customer-facing roles, where I have consistently thrived on providing exceptional service and creating positive interactions. My dedication to integrity, empathy, and effective communication guides my approach to work.
In my most recent role as an International Virtual Assistant at Venamerica Business Partners, I have embraced the company's values of professionalism and excellence. I manage customer support, virtual assistance, and administrative tasks, ensuring that every interaction leaves customers with a sense of trust in the brand. My previous experiences in graphic design and customer support have further honed my skills in communication and creativity, allowing me to contribute effectively in team environments.
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Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
Venamerica Business Partners
Jan 2023 - Nov 2024 (1 year 10 months)
Provided exceptional customer support and virtual assistance, managing various systems and platforms. Responsibilities included administration reports, call center functions, and ensuring a positive customer experience.
Hidalgo Design
May 2020 - Sep 2022 (2 years 4 months)
Engaged in graphic and fashion consulting, focusing on male swimwear and underwear. Responsibilities included conceptualizing designs and managing customer support for sales and deliveries.
Burger King, Grupo Rica
Jan 2017 - Jan 2018 (1 year)
Managed cashier and hosting tasks, ensuring timely customer service and effective resolutions. Collaborated with team members to enhance customer experience.
BLS, Best Lead Solutions
Jan 2010 - Oct 2016 (6 years 9 months)
Oversaw administration and operational tasks, providing customer support and managing a team. Developed strategies to educate patients and ensure effective service delivery.
Various Hospitals
Jan 2014 - Jan 2016 (2 years)
Performed administrative tasks and provided customer support in various hospitals, managing services and ensuring patient satisfaction.
Degrees, certifications, and relevant coursework
Designer (Graphic / Fashion Consultant), Design
2020 - 2022
Studied design with a focus on graphic and fashion consulting, particularly in male swimwear and underwear. Responsibilities included conceptualizing and designing commercial images and physical packaging, as well as providing customer support.
Medium Technician, Social Communication
2017 - 2018
Engaged in social communication administration and design tasks, focusing on customer support and management of design strategies.
Software and tools used professionally
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