IPIsabel Passaro
@isabelpassaro
IT specialist focused on reliable, secure public-safety systems support.
United StatesWhat I'm looking for
I am a resourceful, detail-oriented IT specialist with four years supporting mission-critical systems in emergency response and public safety environments. I specialize in maintaining Windows Server and Active Directory environments, network infrastructure, enterprise applications like Motorola Spillman Flex CAD/RMS, and GIS platforms to ensure high availability and compliance.
I have a proven record of reducing downtime and improving workflows by rebuilding WSUS environments, migrating GIS data to ArcGIS Pro/Online, standardizing IT knowledge bases, and implementing proactive monitoring. I combine technical precision with clear communication to deliver first-contact resolutions in 24/7, high-pressure settings.
Experience
Work history, roles, and key accomplishments
IT Specialist
Weber Area Dispatch 911
Feb 2022 - Present (3 years 9 months)
Maintain and optimize IT infrastructure supporting 24/7 emergency communications; administered Windows Server/Active Directory and WSUS to improve compliance and reduce vulnerabilities, and provided primary support for Motorola Spillman Flex CAD/RMS to ensure uninterrupted dispatch operations.
Education
Degrees, certifications, and relevant coursework
Charter College
Associate of Applied Science, Computer Networking Systems
Completed an Associate of Applied Science in Computer Networking Systems focused on practical networking and systems administration skills.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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