Isabella User
@isabellauser3
Detail-oriented leasing and administrative professional delivering calm, accurate service and strong CRM operations in fast-paced environments.
United StatesWhat I'm looking for
I’m a leasing and administrative professional focused on accuracy, organization, and responsive customer service. Currently, as a Weekend Leasing Administrator, I manage daily activity tracking, unit availability updates, and resident and prospect communications, while keeping internal records aligned across systems and the property website.
I bring a service-driven mindset built across upscale hospitality and retail support. I’ve handled CRM leasing workflows in Yardi and RentCafe, processed POS transactions with transaction accuracy, and supported high-volume, fast-paced environments—always staying calm and solution-oriented when resolving issues and inquiries.
Experience
Work history, roles, and key accomplishments
Weekend Leasing Administrator
The Marketing Directors
Jan 2025 - Present (1 year 6 months)
Manage daily leasing office operations during weekend shifts, including tracking daily activity in Excel and updating unit availability across internal systems and the property website. Handle CRM workflows and resident/prospect communications using Yardi and RentCafe.
Server
Chris Michael’s Steakhouse
Jan 2022 - Present (4 years 6 months)
Promoted from Expo to Server within two months due to strong performance and guest rapport. Handle high-volume table service, support private events, manage reservations/seating flow, and process POS transactions accurately.
Administrative Assistant
Ventas y Servicios Del Valle
Jan 2019 - Jan 2021 (2 years)
Record and organize company expenses using Excel, ensuring accurate and timely financial tracking. Collect, digitize, and file receipts by date and support daily administrative operations through document management.
Café Assistant
Cafe
Jan 2017 - Jan 2018 (1 year)
Assist with food preparation and deliver customer service in a busy café environment. Handle point-of-sale transactions, maintain a clean workspace, and complete closing procedures.
Customer Service Representative
Nordstrom Campaign
Provide high-volume inbound customer support during seasonal peak periods, handling order issues, returns, missing packages, fraud concerns, and billing discrepancies. Deliver solution-oriented service while maintaining high customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Australian Learning Group
Diploma in Community Services, Community Services
2017 - 2019
Completed a Diploma in Community Services at Australian Learning Group in Sydney from 2017 to 2019.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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