Isabella Londono Carmona
@isabellalondonocarmo
I support accurate leasing operations and high-volume customer service.
United StatesWhat I'm looking for
I'm currently supporting weekend leasing operations at The Marketing Directors in Newark, where I track daily activity, maintain unit availability, and communicate with residents and prospective renters through Yardi and RentCafe.
I've also built strong service experience at Chris Michael’s Steakhouse, managing peak-night service for 150+ guests, supporting private events, and handling reservations and POS transactions. Previously, I supported high-volume seasonal customer inquiries for the Nordstrom campaign, resolving order, billing, return, and delivery concerns.
I bring organized administrative experience from expense tracking, document management, and data entry, along with bilingual English and Spanish communication skills.
Experience
Work history, roles, and key accomplishments
Leasing Administrator
The Marketing Directors
Jan 2025 - Present (1 year 7 months)
Manage daily leasing office operations during weekend shifts and provide administrative support. Update and maintain Excel spreadsheets tracking daily activity, ensure unit availability records remain accurate, and manage CRM platforms including Yardi and RentCafe.
Server
Chris Michael's Steakhouse
Jan 2022 - Present (4 years 7 months)
Promoted from Expo to Server within two months due to strong performance and guest rapport. Serve as primary morning, dinner, and weekend shift server in a fast-paced upscale dining environment, managing high-volume service for 150+ guests on peak nights.
Administrative Assistant
Ventas y Servicios Del Valle
Jan 2019 - Dec 2021 (2 years 11 months)
Recorded and organized company expenses using Excel, ensuring precise and timely financial tracking. Collected, digitized, and filed receipts by date, maintaining a clear and efficient system for reference.
Café Assistant
Cafe
Jan 2017 - Dec 2018 (1 year 11 months)
Assisted with food preparation, customer service, and point-of-sale transactions in a busy café environment. Delivered courteous, efficient service to both local patrons and international visitors, and handled register transactions.
Customer Service Representative
Managed high-volume inbound calls during peak retail seasons, including Black Friday and Christmas. Assisted customers with order issues, returns, missing packages, fraud concerns, and billing discrepancies.
Education
Degrees, certifications, and relevant coursework
Australian Learning Group
Diploma, Community Services
2017 - 2019
Pursued a Diploma in Community Services, gaining skills in community support and service delivery.
Availability
Location
United StatesAuthorized to work in
Job categories
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