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Isaac Mbimi

@isaacmbimi

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Results-oriented Senior Business Analyst with expertise in data analytics.

United States

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What I'm looking for

I am looking for a role that fosters collaboration, innovation, and continuous learning.

I am a results-oriented Senior Business Analyst with nearly a decade of experience in driving business process improvements through data analytics and automation. My proficiency in Power Platform technologies, including Model-Driven Apps and Power Automate, enables me to develop low-code solutions that streamline workflows effectively. I excel in gathering and analyzing complex business requirements using tools like JIRA and Confluence, ensuring that projects align with business needs.

Throughout my career, I have demonstrated expertise in process mapping and business process modeling, leveraging techniques such as Value Stream Mapping to identify inefficiencies and implement actionable, data-driven solutions. My technical skills include SQL and visualization tools like Power BI and Tableau, which I utilize to extract insights from large datasets. I am committed to continuous improvement and staying abreast of industry trends to recommend innovative solutions that enhance operational performance and drive business success.

Experience

Work history, roles, and key accomplishments

Current

Lead Business Analyst/Scrum Master

Current

Citi Group

Mar 2020 - Present (5 years 2 months)

Led business requirement interviews and facilitated workshops to align projects with business needs. Developed Power Platform solutions, optimized processes through automation, and documented requirements for clarity. Collaborated with teams to enhance product backlog prioritization and created prototypes based on user feedback. Implemented AI-driven tools for reporting and trained end-users on be

Power Platform Business Requirements Document Agile SQL Power Automate Process Mapping User Training Confluence Machine Learning

Business Analyst

Molina Healthcare

May 2017 - Mar 2020 (2 years 10 months)

Analyzed business requirements and translated them into specifications for IT teams, improving project timelines. Collaborated on Salesforce solutions, developed process maps, and conducted data analysis to inform strategic planning. Managed project documentation and trained end-users, resulting in significant reductions in help desk tickets and operational errors.

Salesforce Business Analysis SQL Excel Process Mapping User Acceptance Testing Agile Documentation Data Analysis

Business Analyst

Global Solutions

Jul 2014 - Jan 2017 (2 years 6 months)

Assisted in requirement gathering and performed data analysis to support senior analysts. Created process flow diagrams and maintained project documentation. Led customization of Salesforce features and participated in Agile methodologies to enhance project delivery efficiency.

Salesforce Data Analysis Agile Requirement gathering User Acceptance Testing Documentation Market Research Problem Solving

Education

Degrees, certifications, and relevant coursework

Auburn University

Bachelor of Engineering, Mechanical Engineering

2013 - 2017

Studied Mechanical Engineering, focusing on the principles of engineering design, thermodynamics, and fluid mechanics, preparing for a career in engineering and technology.

Maryville College

Bachelor of Arts, Computer Science

2009 - 2013

Pursued a Bachelor of Arts in Computer Science, covering programming, algorithms, and data structures, equipping for roles in software development and IT.