Irungu John
@irungujohn
Dynamic operations manager with expertise in stakeholder engagement.
What I'm looking for
I am a dynamic and results-oriented professional with extensive experience in operations management, sales coordination, and customer relations. My career has been marked by a demonstrated ability to manage high-level executive support functions and coordinate cross-functional projects. I excel in developing strategic partnerships and have a keen skill for stakeholder engagement, administrative support, and content creation.
Throughout my tenure at KeBay Shipping, I have ensured efficient, safe, and profitable operations while meeting stakeholder needs and strategic priorities. My role involved maintaining positive relationships with clients and stakeholders, managing and supervising staff, and preparing comprehensive documentation for leadership review. I am adept at analyzing data and making informed decisions, which has allowed me to deliver exceptional service with meticulous attention to detail.
In addition to my operational expertise, I have experience as a sports writer, where I honed my content creation skills and maintained strict deadlines. I continuously seek to improve my writing and analytical skills through research and feedback implementation. I am now looking to leverage my diverse skill set in a challenging new role that allows for growth and the opportunity to make a significant impact.
Experience
Work history, roles, and key accomplishments
Operations Manager
KeBay Shipping
Jul 2023 - Dec 2024 (1 year 5 months)
Ensured efficient, safe, and profitable operations while meeting stakeholder needs and strategic priorities. Managed and supervised staff within the operations department, including training, performance evaluation, and ensuring compliance with company policies.
Sportswriter
SportsNewsAfrica
May 2021 - Aug 2023 (2 years 3 months)
Prepared and proofread high-quality content with global perspectives while maintaining strict deadlines. Coordinated with the editorial team to align messaging and maintain brand consistency.
Sales Coordinator
KeBay Shipping
Aug 2021 - Jul 2023 (1 year 11 months)
Collaborated on innovative approaches to detail daily transactions and provide monthly summary analyses for executive decision-making. Cultivated relationships with existing accounts by identifying and pursuing additional revenue opportunities.
Customer Service, Teller
KeBay Shipping
May 2020 - Jul 2021 (1 year 2 months)
Provided high-level administrative support to customers and internal stakeholders. Developed detailed knowledge of business solutions to communicate opportunities effectively.
Census Enumerator
Kenya National Bureau of Statistics
Jul 2019 - Aug 2019 (1 month)
Utilized strong organizational skills to maintain accurate records and detailed logs. Communicated effectively with diverse stakeholders to explain processes and answer questions.
Education
Degrees, certifications, and relevant coursework
St. Paul's University
Bachelor of Arts, Communications and Public Relations
Grade: First class
Studied Communications and Public Relations at St. Paul's University, achieving a First Class.
St. Mary's Jogoo Road
Attended St. Mary's Jogoo Road from 2010 to 2014.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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