Open to opportunities

Iris Canlas

@iriscanlas

Message

Adaptable, independent Virtual Assistant with 3+ years providing administrative support.

Philippines

Message

What I'm looking for

I’m looking to support senior leaders with dependable administrative execution—scheduling, communication, and project support—using my tech competence and time management to help them stay focused and thrive.

I’m an adaptable, independent, and organized Virtual Assistant with 3+ years’ experience providing multi-functional administrative support. I’m a Certified Administrative Professional (CAP), adept in project management, scheduling, and budgeting, and I focus on helping senior leaders thrive.

In my current role, I handle regular corporate communication (internal newsletters and external marketing materials), maintain a 24-hour response rate for customer communication, and coordinate calendars for 4 consultants across multiple teams and time zones. I also implemented an electronic filing system to ensure compliance with data protection procedures, improving productivity rates by ~20%, while maintaining records with a discrepancy rate of less than 3%.

Experience

Work history, roles, and key accomplishments

Current

Senior Virtual Assistant

Current

Randstad

Sep 2019 - Present (6 years 9 months)

Provided administrative support for senior leaders, managing multi-team calendars for 4 consultants across time zones and maintaining a 24-hour response rate for customer communication. Liaised with a remote team of 6 to coordinate activities and implemented an electronic filing system that boosted productivity by ~20%.

Administrative Support Calendar Management Project Coordination Customer Communications Email & Newsletter Distribution Electronic Filing Team Coordination Time Management

Virtual Assistant

Beacon Hill Staffing Group

Jun 2017 - Aug 2019 (2 years 2 months)

Handled incoming telephones and emails, directing inquiries with an average of 17 inquiries per hour answered while managing meeting/event and travel coordination. Improved documentation and records accuracy by proofreading 250+ documents and maintaining a discrepancy rate under 3%.

Email Communication Records Management Proofreading Data Entry Event Coordination Payroll Processing File Management Travel Coordination Customer Service

Education

Degrees, certifications, and relevant coursework

University of Batangas

Bachelor of Science, Industrial Engineering

2014 - 2019

Earned a Bachelor of Science in Industrial Engineering from the University of Batangas from 2014 to 2019.

IAAP (International Association of Administrative Professionals)

Certified Administrative Professional (CAP), Administrative Management

Completed the IAAP Certified Administrative Professional (CAP) certification, including passing the 225-question exam and meeting experience requirements.