Open to opportunities

Jessica Basham

@jessicabasham

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Experienced administrative and bookkeeping professional with over 10 years.

United States

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What I'm looking for

I am looking for a role that values accuracy and offers opportunities for growth in a supportive environment.

I am an experienced administrative and bookkeeping professional with over 10 years of success supporting medical, business, and general office operations. My proficiency in Microsoft Office Suite and EMR systems has enabled me to maintain a strong track record in financial tracking, data management, and client communication. I am recognized for my strong verbal and written communication skills, fast learning, and adaptability to new systems and processes.

Throughout my career, I have demonstrated excellent interpersonal, analytical, and problem-solving abilities, thriving in collaborative environments. My initiative and results-driven focus, combined with strong time management skills, ensure consistent on-time task and project delivery. I am committed to accuracy, confidentiality, and maintaining a professional and organized work environment.

Experience

Work history, roles, and key accomplishments

Freelance Work/Substitute Teacher

Self Employed

Jul 2022 - Present (2 years 11 months)

Managed daily operations, scheduling, invoicing, and parent communications for a small childcare business, maintaining detailed attendance and behavior records. Demonstrated strong organizational and time-management skills by adapting to diverse schedules and educational environments, fostering a professional and supportive classroom environment.

Childcare Scheduling Invoicing Data Management Time Management Classroom Management Problem Solving Multitasking

Lead Team Coordinator, HRA

Heartland Hospice

Jul 2013 - Present (11 years 11 months)

Managed accounts receivable and payable, including client invoicing and payment processing, while providing comprehensive administrative support such as calendar management and client file maintenance. Audited patient charts for Medicare compliance, performed accurate bookkeeping with QuickBooks Online, and processed payroll for clinical and clerical staff.

Accounts Receivable Accounts Payable Invoicing Payment Processing Administrative Support Quickbooks Online Payroll Processing Client Communication

Licensed Pharmacy Technician

CVS Pharmacy

Jan 2008 - Present (17 years 5 months)

Entered prescriptions and verified insurance coverage for billing purposes, supporting pharmacists with medication preparation and patient communication. Ensured accurate processing and adherence to pharmacy protocols.

Medication Preparation Pharmacy Operations Billing

Education

Degrees, certifications, and relevant coursework

Old Dominion University

Bachelor of Science, Business Administration

Focused on core business principles with a major in Accounting and a minor in Management. Gained comprehensive knowledge in financial tracking, data management, and operational strategies.

Virginia Western Community College

Associate of Science, Business and Social Sciences

Completed coursework in Business and Social Sciences, building a foundation in administrative and analytical skills. Developed strong communication and problem-solving abilities applicable to various professional settings.