@ioanadinu
Business Process Automation Analyst at Affidea, improving workflows by evaluating business needs and redesigning processes.
RomaniaAt Affidea, I interview business stakeholders to identify areas for improvement, specify business needs, and evaluate internal workflows. I design process strategies and oversee the implementation of revised company processes.
At Lagardère Travel Retail, I managed application development projects, including SAP Fiori migration and TCPOS sales interface integration. I also worked on RPA process automation and reporting after the SAP migration, using Microstrategy BI, SAP BW, and Power BI.
Work history, roles, and key accomplishments
Affidea
Dec 2024 - Present (1 year 11 months)
Interviewing business stakeholders to discuss areas of focus and improvement. Designing workflow and process strategies to improve business performance and overseeing implementation of revised processes.
Odax GTM
Sep 2021 - Present (5 years 2 months)
Owner of Odax GTM, a company focused on go-to-market strategies.
SOFTONE Romania
May 2024 - Dec 2024 (7 months)
Monitored and solved issues regarding ERP functionalities, organized tickets in a specific application, followed up on SLA, and documented requests.
Lagardère Travel Retail
Jul 2022 - Apr 2024 (1 year 9 months)
Managed projects for new application software developments, conducted business analysis and implemented automated processes using RPA tools, and reconfigured reporting processes after SAP migration.
Lagardère Travel Retail
Jun 2011 - Jun 2022 (11 years)
Utilized Lean Six Sigma methodologies to evaluate operational processes, developed data-driven recommendations, and defined KPIs to monitor performance.
CMA Pro Training
Jun 2009 - Oct 2010 (1 year 4 months)
Served as interface between the company and its clients, composed and sent offers to potential clients, participated in new contract activities, and conducted competition studies.
Degrees, certifications, and relevant coursework
Master in Statistics, Statistics, Market Research
2010 - 2012
Master in Statistics with a focus on Market Research from the Academy of Economic Studies, Bucharest, from 2010 to 2012.
Licence in Statistics, Mathematical Statistics and Probability
2007 - 2010
Licence in Statistics with a focus on Mathematical Statistics and Probability from the Academy of Economic Studies, Bucharest, from 2007 to 2010.
Bachelor's degree, Mathematics-Informatics
2003 - 2007
Bachelor's degree in Mathematics-Informatics from Mihai Eminescu National College, Botosani, from 2003 to 2007.
Software and tools used professionally
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