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Inutae User

@inutaeuser

I resolve technical issues and deliver accurate, customer-focused support across software, retail, and remote environments.

United States
Message

What I'm looking for

I'm looking for a customer-facing technical support or service role where I can resolve issues accurately, use digital tools and software, protect sensitive information, and help customers understand complex processes.

I've diagnosed computer and electronic-device issues at Best Buy Geek Squad and provided remote Intuit TurboTax support, guiding customers through return preparation, tax calculations, and reliable answers from professional resources.

Across customer service, cashier, and operations roles, I've handled payments, POS systems, documentation, sensitive information, and high-volume customer needs with accuracy. I'm CompTIA A+ certified in computer installation and repair technology and bring more than 10 years of customer-facing experience.

Experience

Work history, roles, and key accomplishments

FC

Attendant

Fresh Laundry and Cafe

Jan 2026 - Feb 2026 (1 month)

Managed wash-dry-fold orders and provided customer service in the café area. Performed high-activity cleaning tasks, including sanitizing equipment and maintaining facilities.

TE

Remote Customer Service Rep

Teleperformance

Apr 2025 - Apr 2025 (0 months)

Delivered expert tax software support, guiding customers through full-service return preparation and tax calculations. Utilized video communication software and maintained strict confidentiality of sensitive information.

PK

Crew Member

Popeyes Kitchen

Sep 2023 - Aug 2024 (11 months)

Delivered exceptional service and expedited food orders while ensuring accuracy in a fast-paced environment. Managed cash transactions and resolved customer concerns professionally.

FD

Cashier Assistant

Family Dollar

Jan 2023 - Mar 2023 (2 months)

Operated cash registers, handled returns, and performed store recovery and stocking. Managed cash drawers and ensured accurate daily receipts.

PU

Cashier

Publix

Nov 2022 - Dec 2022 (1 month)

Provided personalized assistance and product advice to customers. Processed payments accurately and operated the POS system.

BB

Customer Service Representative

Best Buy

Apr 2018 - May 2021 (3 years 1 month)

Diagnosed and resolved technical issues related to computers and electronic devices. Boosted customer satisfaction by maintaining strong call control and resolving issues promptly.

WA

Cashier / Cart Attendant

Walmart

Aug 2017 - Mar 2018 (7 months)

Collected carts using automated machinery and assisted with heavy carry-outs. Scanned items and processed payments accurately while maintaining lot safety.

SD

Crew Member

Sonic Drive-In

Aug 2008 - Sep 2009 (1 year 1 month)

Operated switchboard for order taking and processed drive-thru payments. Prepared fountain drinks and food items while maintaining a sanitized workspace.

Education

Degrees, certifications, and relevant coursework

PC

Paul Simon Job Corps

CompTIA A+ Certification, Computer Installation and Repair Technology

2011 - 2011

Completed CompTIA A+ Certification in Computer Installation and Repair Technology.

Tech stack

Software and tools used professionally

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