ingrid silva
@ingridsilva1
I help customers resolve requests efficiently and build lasting satisfaction.
PortugalWhat I'm looking for
I've supported customers in service roles since 2022, welcoming them professionally, understanding their needs, and resolving issues efficiently.
In my Customer Service role from 2024 to 2026, I responded to inquiries by email, used professional software and digital tools, and adapted to different customer requests. I focus on customer satisfaction and loyalty while working effectively both independently and as part of a team.
My restaurant service experience strengthened my ability to take orders, maintain an organized work area, and deliver friendly, high-quality service.
Experience
Work history, roles, and key accomplishments
Customer Service Advisor
Customer Service
Jan 2024 - Dec 2026 (2 years 11 months)
Welcomed and assisted customers, handled and resolved problems efficiently, and responded to inquiries by email. Contributed to customer satisfaction and loyalty.
Education
Degrees, certifications, and relevant coursework
Primary and Lower Secondary Education
Primary and Lower Secondary Education, General Education
2024 - 2026
Completed primary and lower secondary education.
Tech stack
Software and tools used professionally
Availability
Location
PortugalAuthorized to work in
Job categories
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