Open to opportunities

Ingrid Renea

@ingridrenea

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Dynamic executive assistant with over 10 years of experience.

United States

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What I'm looking for

I seek a fully remote role in a forward-thinking organization that values collaboration and innovation.

I am a dynamic and results-oriented Remote Executive Assistant and Customer Support Specialist with over 10 years of experience providing high-level administrative support and exceptional service to clients and executives. My expertise lies in managing complex schedules, handling high volumes of inquiries, and resolving issues with a customer-centric approach. I am proficient in remote collaboration tools such as Microsoft Office 365, Slack, Teams, Asana, and Notion, and I pride myself on my excellent communication, problem-solving, and organizational skills.

Throughout my career, I have successfully provided freelance administrative support to multiple clients, ensuring prompt and friendly customer service while maintaining accurate digital records. My role as a Virtual Executive Administrative Assistant at Kerrid Properties LLC allowed me to manage tenant and client relations effectively, introducing an online payment system that improved on-time payments. I have also coordinated high-profile events and managed intensive travel schedules for C-level executives, demonstrating my ability to adapt quickly to new environments and tools while maintaining a solutions-oriented attitude.

Experience

Work history, roles, and key accomplishments

Current

Virtual Executive Administrative Assistant

Current

Kerrid Properties LLC

May 2024 - Present (1 year)

Managed tenant and client relations for a portfolio of rental properties, overseeing lease agreements and financial tasks. Introduced an online payment system to improve on-time payments and maintained organized digital records.

Customer Service Financial Management Communication Skills Problem Solving Time Management

Current

Virtual Executive Administrator

Current

IR Pinkett Professional Services

Jan 2003 - Present (22 years 4 months)

Provided freelance administrative support to multiple clients in a 100% remote capacity, managing office services, professional communications, and accounts payable/receivable. Ensured client satisfaction through proactive communication and timely task completion.

Remote Collaboration Customer Service Calendar Management Data Entry Project Coordination Communication Skills Problem Solving Time Management

Executive Administrator (Contract)

Temporary Placement Agency

Feb 2024 - May 2024 (3 months)

Provided comprehensive administrative support to senior executives on a temporary assignment, managing high-volume calendars and coordinating travel itineraries. Acted as a liaison between executives and clients/vendors.

Calendar Management Travel Coordination Communication Skills Problem Solving Time Management Customer Service

Executive Assistant / Project Administrator

NS BlueScope (ASC Profiles)

Jan 2020 - Jan 2024 (4 years)

Managed travel schedules and organized high-profile events for C-level executives. Improved follow-up on executive projects by 20% through detailed meeting agendas and action item tracking.

Travel Coordination Event Planning Project Management Communication Skills Problem Solving Time Management Digital Collaboration

Executive Administrator

Aluminum Coating Technologies

Jul 2017 - Dec 2019 (2 years 5 months)

Provided high-level administrative support to the President and senior leadership team, managing calendars and sensitive financial tasks. Improved office workflows by implementing a new digital filing system.

Calendar Management Financial Management Digital Filing Systems Communication Skills Problem Solving Time Management Market Research Confidentiality

Education

Degrees, certifications, and relevant coursework

Project Management Institute

Certification, Project Management

2022 -

Achieved Certified Associate in Project Management (CAPM) certification, demonstrating foundational knowledge in project management principles and practices.

DeVry University

Bachelor of Science, Business Administration

2005 - 2008

Studied Business Administration with a focus on Human Resources, gaining knowledge in organizational behavior, employee relations, and HR management practices.